Mortgage Technician

Date: May 16, 2021

Location: Guaynabo, PR


A leading financial institution setting the pace through its commitment to corporate values and a superior client satisfaction, seeks a qualified candidate to join its POPULAR team of successful professionals in Puerto Rico for the following position:

Full Time Opportunity

General Description:

  •  The main function will be office duties of moderate complexity and responsibility that involves the processes and customer services.

Essential Duties and Responsibilities:

  • Responsible for performing a variety of administrative tasks associated with the maintenance and monitoring of flood insurance policies. Work on special projects as assigned in the flood insurance area. Ensure that the payment of the policies is met monthly as it expires. Work and analyze the duplicities of payment and cancellations by duplication of cover. Make sure to work reports related to the insurance unit and the electronic transmissions for the massive payments of the unit.


+ 60 Bachelor's degree credits approved


At least one or two years of related experience in insurance.

Other Qualifications:

  • Ability to identify problems, analyze their cause, and utilize initiative and judgement to solve them and make decision.  
  • Capacity to work in teams and collaborate with peers in order to meet common goals.
  • Customer service skills.
  • Sense of urgency to attend situations.
  • Ability to work with multiple tasks simultaneously and under pressure.
  • Oral and written proficiency in both English and Spanish.
  • Proficiency in computer programs such as Word, Excel and Outlook.


  • Accountability
  • Analytical Discipline
  • Business Excellence
  • Change Agent
  • Character
  • Collaboration & Teamwork
  • Customer Centric

Important: The candidate must provide evidence of academic preparation or courses related to the published job.

As Puerto Rico’s leading financial institution, we reaffirm our commitment to offer essential financial services and solutions for our customers at all times, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.


Popular Inc., is an Equal Opportunity Employer

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