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Projects Coordinator - Business Innovations

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Date: Feb 14, 2019

Location: Guaynabo, PR

Full Time Opportunity

General Description

Proactively evaluate and test solutions which will result in operational efficiencies.

Essential Duties and Responsibilities

Directs and plans all phases of designated projects to ensure that goals and objectives are accomplished within defined scope, schedule, budget, quality, and customer satisfaction.  Performs the duties personally or through work teams.  The role involves rigorous analysis and planning of initiatives, setting priorities among opportunities and working collaboratively with business unit partners to execute them. Responsible for leading innovation efforts in Popular Insurance including evaluation of new technology, assessment of market competition, new delivery models and potential implementation and partnership opportunities.

  • Provides leadership in developing business requirements and scope statements; defines project deliverables conferring with management.
  • Develops project plans, resource plans and project estimates.
  • Ensures that milestones are achieved on-time, on-budget and in scope by dealing with or escalating issues with sufficient time for course correction and tracking and monitoring project issues resolution.
  • Develops and monitors risk and contingency plans.
  • Manages project change control process.
  • Leads team meetings and participates in project review meetings.
  • Ensures effective and proactive communications to project stakeholders; prepares project status reports by collecting, analyzing, and summarizing information, trends and recommended actions.
  • Maintains project schedule by coordinating activities and monitoring project progress.
  • Ensures quality of all project deliverables; confirms product performance by designing test scripts and conducting validation tests.
  • Works in conjunction with business partners to identify new product and technology enhancement opportunities through assessment of current gaps in product offerings by gathering input from customers, Marketing, Sales, current market trends and idea generation exercises.
  • Performs quantitative and qualitative analysis on core strategic issues.
  • Generates creative, action-oriented insights and recommendations.
  • Manages IT resources including project prioritization, analysis, proposal review, budget management and implementation of specialized systems including development and maintenance of an effective/efficient DRS environment.
  • Completes all applicable system recertification’s & waiver renewals and redeploys. 
  • Ensures work performed by Business Innovation team in conjunction with EVERTEC is complaint with all applicable aspects of the Corporate System Security Policies, federal, local and regulations. 
  • Identifies support/backup personnel.
  • Supports operational and technical audits.  Maintains organized records of project documentation.
  • Performs other tasks and assumes other responsibilities as may be assigned.

Education

Bachelor's Degree in Industrial Engineering or Information Systems

Experience

Minimum of five (5) years of experience in project management or project coordination; preferable, PMP or Lean Six Sigma Certification.  Proven experience in managing technology projects, preferably related to platform migrations, application upgrades or data integration across platforms.

Certifications / Licenses

PMP

Other Qualifications

  • Demonstrated experience in process improvement projects.
  • Demonstrated experience in documenting business requirements for technology projects.
  • Demonstrated ability to manage large technical projects within a team environment.
  • Establishes rapport, credibility, trust, and respect throughout the organization.
  • Communicates well with the ability to speak and write about project and technical issues for both technical and non-technical audiences.
  • Learns quickly and applies new technologies.
  • Collects, researches and complements data; synthesizes complex or diverse information.
  • Demonstrates attention to detail, applies design principles and generates creative solutions.
  • Exhibit excellent interpersonal skills.
  • Works independently with minimal supervision.
  • Consolidate data and create summary databases/reports.
  • Demonstrates excellent oral and written communication in English and Spanish as well as group presentation skills.
  • Intermediate/advanced proficiency in MS Office 365 applications: Word, Excel, Power Point, Access, Project, Power BI, PowerPivot, SharePoint, and Flow.

Competencies

Accountability

Analytical Discipline

Collaboration & Teamwork

Change Agent

Customer Centric

Self Development

Business Excellence

Character

 

Popular an Equal Employment Opportunity Employer


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