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Date:  Jul 17, 2024

New York, NY, US, 10004

Company:  Popular
Workplace Type:  Hybrid

Manager II - Head of Product Management

At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.


Are you ready for a rewarding career?

Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.

Come and join our community!

Short Description

The Manager II - Head of the Product Management Unit is a leadership role that works cross-functionally to create transformative products that will drive significant impact for our customers. This role leads and champions our product vision, product innovation, product design, product development, and project management.  The priorities for this position include strategic planning, strong leadership/management abilities and problem resolution. Manage a team of Product Managers who are responsible for defining product priorities with key stakeholders and managing their own roadmaps to relentlessly drive the product lifecycle from concept to delivery.

In this position, you will:

Product strategy and vision

  • Responsible for aligning the Popular Bank’s product vision and strategy with the overall business strategy.
  • Develop and communicate strategic roadmap to the executive leadership team and accept feedback to refine the plan.
  • Oversee the Popular Bank Product organization, prioritizing efforts to ensure Product Managers stay focused on Popular Bank's strategic priorities. 

Product design and development

  • Overall accountability and responsibility of activities across the product life cycle.
  • Responsible for strategic partnerships and lead necessary contract negotiations.

Product analytics, growth, and marketing

  • Drive focus on understanding customer insights to drive product decisions. 
  • Define and track KPIs for measuring product portfolio success.
  • Facilitate decisions regarding product pricing and management of product economics.
  • Work with sales and marketing teams to ensure product market fit and growth is being driven.

Cross-functional Collaboration

  • Foster cross-functional collaboration with a diverse group of stakeholders (e.g. Senior Management Team, Business Lines, Legal, Compliance, Marketing, Operations, etc.) to ensure the portfolio of products deliver value to the customer and the business.
  • Mobilize cross functional teams and facilitates communication across the company in the delivery of the products.
  • Collaborate with corporate Product leaders to ensure that products managed at the corporate level meet the local market needs.

Structuring the Product organization

  • The Manager is a talent source recruiting, leading, mentoring, developing and inspiring a team of product managers and business analysts.  
  • Develop overall goals and performance measures for the product team that support the Popular Bank’s strategic direction
  • Build strong communication and collaboration within the product team
  • Review and update internal processes, measurements, programs, and policies to build a high-performing Team 

To be considered, you will need:


  • Bachelor’s degree required. Graduate Degree Preferred
  • 15+ years of Product Management experience
  • 10+ years of Management experience

To perform the job successfully, an individual should demonstrate the following competencies:

  • Strategic & creative thinker with the ability to craft go-to-market strategies and campaigns in collaboration with marketing
  • Experience leading all areas of product management lifecycle including ideation, prioritization, task identification, development management and commercialization activities.
  • Customer-centric mindset with the capability of translating that into the product development process.
  • Demonstrated ability at building deep relationships and being able to work and get buy-in with many different functions and personality types effectively.
  • People leader and talent builder, with demonstrated success in leading and mentoring teams.
  • Strong product technical operational background.
  • Exceptional data analysis skills.

Salary Range Information

Our base salary for this position located in New York generally ranges between $200,000.00 and $250,000.00 annually, depending on business need and on your qualifications and experience. Base salary does not include incentive compensation, commission, or any other type of remuneration or benefits.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.


If you have a disability and need assistance with the application process, please contact us at This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide reasonable accommodations. Any other correspondence will not receive a response.


As a leading financial institution in the communities we serve, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.


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Popular is an Equal Opportunity Employer

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Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

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