Sr. Business Analyst - Product Management

Date: Nov 13, 2023

Location: New York, NY, US, 10004

Company: Popular

At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.


Are you ready for a rewarding career?

Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.

Come and join our community!

Segment Marketing and Deposit Products

The Popular Bank Deposit Product team is looking for a Senior Product Analyst who will partner with leaders and analysts across the Bank to innovate, build, and grow our Deposit Product program.

We are an exciting team focused on transforming the business from the ground up. If you’re motivated to get things done with a high degree of autonomy, then this is the job for you. You will partner and lead dialogue with cross-functional teams to build consensus. It’s an exciting opportunity where you will see the results of your contributions through revenue growth and improved client satisfaction.

In this position, you will:

  • Lead the process for gathering and prioritizing business requirements from product managers, UX, and different business and operational units, maintaining a prioritized, product-level backlog for operational improvements.
  • Derive insights from product health trackers, complaints logs, competitive intelligence, and other sources, to proactively identify opportunities for enhancements, close competitive gaps, and make process improvements to increase client satisfaction and utilization.
  • Work with stakeholders to execute product-related projects from inception through release, being hands-on through requirements gathering to design and launch of product and operational solutions.
  • Communicate project plans and outcomes with senior stakeholders, including assessing and analyzing the impact of proposed or actual projects on KPIs and OKRs.
  • Manage multiple, complex projects to ensure on-time quality deliverables.
  • Analyze product performance and profitability and provide actionable insights with client and business impact 
  • Develop and implement policies and procedures to mitigate risk 
  • Develop and lead execution of Product-related processes
  • Collaborate with stakeholders across Product Development, Sales, Marketing, Credit, Legal, Finance, Compliance, Operations, and Executive Management
  • Respond to regulatory exams and audits

To be considered, you will need:

  • Bachelor’s degree
  • 5-7 years of financial product reporting experience  
  • Experience in deposit products (consumer or commercial) and associated regulatory framework highly preferred.
  • Demonstrable success in leading complex operational projects from requirements through inception, particularly as relating to deposit products.
  • Ability to plan, manage, collaborate, and influence cross-regional and cross-functional teams.
  • Ability to identify opportunities, understand complex challenges and implement improvements.
  • Ability to think strategically as well as to be able to manage details.
  • Excellent communications skills
  • Strong analytic and problem-solving skills
  • Experience managing mid-sized projects

Salary Range Information

Our base salary for this position located in New York generally ranges between  $120,000.00 and $133,000.00  annually, depending on business need and on your qualifications and experience. Base salary does not include incentive compensation, commission, or any other type of remuneration or benefits.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.


If you have a disability and need assistance with the application process, please contact us at This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide reasonable accommodations. Any other correspondence will not receive a response.


As a leading financial institution in the communities we serve, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.


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Popular is an Equal Opportunity Employer

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Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

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