Administrative Assistant

Date: Jul 31, 2022

Location: San Juan, PR

At Popular, we offer a wide variety of services and financial solutions to serve our communities in the Island and abroad. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.


Are you ready for a rewarding career?

Over 7,900 men and women in Puerto Rico, Virgin Islands and the United States work at Popular.

Come and join our community!

Full Time Opportunity

General Description

Analyzes and controls administrative process to facilitate and simplify operations and verifies compliance with established procedures to achieve the unit’s results.

Essential Duties and Responsibilities

  • Provide general administrative support including mailing, scanning, faxing and copying to management. 
  • Compiles data, and type statistical reports, presentations and proposals. 
  • Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records minutes of meetings. 
  • Gives support to assure the compliance of established objectives, plans and procedures. 
  • Gives orientation to clients about unit services.
  • Performs administrative tasks (i.e. request reimbursements, payments) representing the company. 
  • Creates and maintains database and spreadsheet files. 
  • Arranges complex and detailed travel plans and itineraries and compiles documents for travel-related meetings. 
  • In some cases, negotiates with vendors, government agencies, external consultants about availability, time, service due date, and service charge (within an authorized margin of discretion).
  • Maintain office supplies for department.


Bachelor's Degree in Business Administration or other


Two (2) to three (3) years related experience.

Other Qualifications

  • Excellent communication skills in both English and Spanish, both oral and written is a must have.
  • Knowledge of Office applications such as Excel, Word and Power Point is a must have.
  • Ability to set priorities, simultaneously handle multiple tasks and meet established deadlines.
  • Ability to identify problems, analyze their causes and resolve them in a timely and accurate manner.
  • Ability to work with minimal supervision and delivery dates.
  • Ability to adapt to changes.
  • Focused on achieving results through collaboration and teamwork.
  • Skills to develop and maintain good relationships with clients, anticipate their needs, present alternatives to solve situations and provide follow-up to agreements reached.


Analytical Discipline
Collaboration & Teamwork
Change Agent
Customer Centric
Self Development
Business Excellence

Important: The candidate must provide evidence of academic preparation or courses related to the job posting.


Popular requires all employees to be fully vaccinated against COVID-19 by the first day of work. We will require you to provide a copy of your COVID-19 Vaccination Record Card. (1)

(1)  In general, people are considered fully vaccinated: ±

       2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or

       2 weeks after a single-dose vaccine, such as Johnson & Johnson's Janssen vaccine


Popular may provide vaccination exemptions for medical or pregnancy reasons, or due to a sincerely held religious belief or practice, unless doing so would impose an undue hardship to Popular or pose a direct threat to the health and safety of others. If you wish to request a vaccination exemption or have a disability and need assistance with the application process, please contact us at This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.


As Puerto Rico’s leading financial institution, we reaffirm our commitment to offer essential financial services and solutions for our customers at all times, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.





Popular is an Equal Opportunity Employer

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