Bank Representative (Teller) - San Juan / Rio Piedras Region

Date: Oct 13, 2021

Location: San Juan, PR

At Popular, we offer a wide variety of services and financial solutions to serve our communities in the Island and abroad. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.

 

Are you ready for a rewarding career?

Over 7,900 men and women in Puerto Rico, Virgin Islands and the United States work at Popular.

Come and join our community!

Regular Part Time Positions

Regions:

  • Metro - San Juan / Rio Piedras

General Description

Receives and pays out money, and keeps records of money and negotiable instruments involved in financial transactions.

Essential Duties and Responsibilities

Provides exceptional customer service by assisting clients with their bank transaction such as: receiving checks and cash for deposit, verifies amount, and examines checks for endorsements, place holds on accounts for uncollected funds. Explains, promotes, sells products or services such as traveler’s checks, money orders, and cashier's checks. Promotes cross selling of our products and services. Accepts utility bills and loan payments. Completes all transactions according to banking regulations, including BSA/AML, and other corporate guidelines or procedures.

Education

24 Bachelor's degree credits approved

Experience

Two years of experience in customer services, sales, cash handling or related experience.

Other Qualifications

  • Ability to stand for long periods of time. 
  • Physical effort: Able to lift up to 50-pounds bags of coins.
  • Willingness to serve the client.
  • Ability to identify the client’s problems and necessities in order to offer different alternatives and solutions.
  • Excellent interpersonal skills and be able to work in groups.
  • Ability to manage difficult situations with clients.
  • Communication skills in both spoken and written English and Spanish.
  • Ability to establish priorities and work with multiple tasks at the same time.
  • Ability to work under pressure and meet deadlines.
  • Flexibility to work extended hours, holidays and travel if necessary.
  • Computer skills.

Competencies

Accountability
Analytical Discipline
Collaboration & Teamwork
Change Agent
Customer Centric
Self Development
Business Excellence
Character

Additional Information

In order to be considered for this position, you must have the availability to complete a full time hybrid training for a period of 14 business days, starting on October 2021.

A recruiting bonus of $1,000 will be disbursed upon completion of the 3-month anniversary; eligible positions only.

 

Important: The candidate must provide evidence of academic preparation or courses related to the job posting.

 

Popular requires all employees to be fully vaccinated against COVID-19 by the first day of work. We will require you to provide a copy of your COVID-19 Vaccination Record Card. (1)

(1)  In general, people are considered fully vaccinated: ±

       2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or

       2 weeks after a single-dose vaccine, such as Johnson & Johnson's Janssen vaccine

 

Popular may provide vaccination exemptions for medical or pregnancy reasons, or due to a sincerely held religious belief or practice, unless doing so would impose an undue hardship to Popular or pose a direct threat to the health and safety of others. If you wish to request a vaccination exemption or have a disability and need assistance with the application process, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

 

As Puerto Rico’s leading financial institution, we reaffirm our commitment to offer essential financial services and solutions for our customers at all times, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

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Popular is an Equal Opportunity Employer

Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.

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