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Date:  Jul 5, 2024

San Juan, PR

Company:  Popular
Workplace Type:  Hybrid

Business Analyst | Corporate Sustainability

At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.


Are you ready for a rewarding career?

Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.

Come and join our community!

General Description

  • Analyzes business results and processes for Social Commitment Division.

Essential Duties and Responsibilities

  • Monitor sustainability trends and assess the implications for Popular’s corporate sustainability and business strategy.
  • Organize and manage Sustainability and ESG materiality assessments and stakeholder engagement reviews.
  • Research, write, and manage production of Popular’s sustainability disclosures including the Sustainability Report, Human Rights Statement, among others.
  • Review peer disclosures and provide recommendations on how to enhance Popular’s sustainability and ESG communications.
  • Review requirements for and complete ESG rating submissions.
  • Engage with ESG rating agencies to capture and analyze ratings and feedback (e.g. MSCI, ISS, Sustainalytics).
  • Write, edit and produce Q&A documents, talking points, presentations and other materials to support management.
  • Work with internal stakeholders to support, as needed, social investment initiatives, such as capacity building programs, charitable donations, environmental programs, sponsorships, and others.
  • Review and manage key quality control processes, also in conjunction with annual audits
  • Support the assurance process of non-financial data for the Social Commitment Division.
  • Handle other projects, duties and responsibilities as assigned.


Supervisory Responsibilities:

This Job has no supervisory responsibilities but in special circumstances may lead the work of others.


  • Bachelor’s degree in Business Administration with a major in Information Systems, Finance, Industrial Engineering, Mathematics or a similar field.


  • At least three to four years of related experience in business analysis or project coordination.

Certifications / Licenses (Nice to have)

Business Analyst Certification
Microsoft Certified Professional (MCP)

Other Qualifications

  • High proficiency in Excel, PowerBI, Word and PowerPoint
  • Exceptional project management skills can be relied on to get the job done accurately and on time. Able to work in a fast-paced environment and able to manage urgent and potentially conflicting priorities
  • Strong analytical skills and an acute attention to detail.
  • Ability to conduct research, analyze information and draw conclusions.
  • Strong interpersonal and communication skills.
  • Skilled writer who can adjust his or her writing style to fit a variety of channels and circumstances
  • Ability to analyze complex information from multiple sources and provide succinct summaries and recommendations
  • Entrepreneurial with an interest in sustainability and ESG
  • Proven ability to collaborate with team and generate solutions
  • Ability to handle and protect sensitive information in a confidential and professional manner


Passion for People
Succeed Together
Own Every Moment
Build the Future

Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.


If you have a disability and need assistance with the application process, please contact us This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.


As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.


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Popular is an Equal Opportunity Employer

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