Business Analyst

Full Time Job Opportunity

Location

Hybrid / Señorial Center / San Juan, PR

General Description

This is a key role within the Fraud Risk & Strategy Management Department responsible for identifying, analyzing, and mitigating check fraud risks to protect the financial well-being of the organization. This position plays a crucial role in developing and implementing strategies and actions to prevent, detect, and respond to check fraud incidents. The successful candidate will have strong analytical skills, a deep understanding of fraud detection technologies, and the ability to make informed decisions to safeguard the Popular assets. The role will support BPPR and Popular Bank entities.

Essential Duties and Responsibilities

• Partner with cross-functional teams to identify requisite data sources to enhance database, financial, and marketing operations.
• Support A/B/multivariate measurement plans for test and learn optimization including registration and conversion funnels.
• Partner with Finance to maintain and refine operational business models and forecasts.
• Partner with Data Engineering and Product to maintain and refine audience segments and predictive models, including propensity to subscribe or churn models.
• Work within large datasets or a data lake to pull data for advanced analysis across multiple datasets and inputs.
• Maintain, update, and distribute actionable dashboards or reports to ensure data governance and democratization.
• Support data preparation for senior level executive presentations.
• Leverage data visualization tools to curate reporting for cross-functional team

Supervisory Responsibilities:

This Job has no supervisory responsibilities but in special circumstances may lead the work of others.

Education

Experience

At least two (2) years’ related experience in business analysis, project coordination, monitoring, profitability, or data management.

Other Qualifications

• Strong technical aptitude, analysis, and problem-solving skills.
• Team player, comfortable with fast-paced, changing environment and ambiguity.
• Process development and implementation experience.
• Ability to define, aggregate and analyze business results for management decision making.
• Demonstrated ability to take initiative, prioritize work, manage time, and respond effectively to a rapidly changing environment.
• Process improvement oriented.
• Proficient knowledge on tools and methodologies such as design thinking, customer journey mapping, programming concepts and analytics.
• Capability to collaborate in effective teams.
• Detail oriented and organized.
• Intermediate (advanced is a plus) in the use of Office 365 Suite, including word, powerpoint, excel and power BI.
• Moderate in using Python, R (is a plus), or other programming languages to manipulate data, visualize and draw insights from large data sets.
• Proficient in using visio and data managing tools such as SAS, cognos, power pivot, among others.
• Excellent written and verbal communication skills in Spanish and English.

Values

Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.