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Business Analyst

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Date: Jun 27, 2019

Location: San Juan, PR

Full Time Opportunity

General Description

Analyzes business results and processes.

Essential Duties and Responsibilities

Gathers, reviews and analyzes the business results and needs to help identify business problems and propose solutions. Works as a liaison among stakeholders in order to obtain, analyze, communicate and validate requirements and functional specifications for changes to business processes and applications to ensure optimal operational performance. Use proven tools, methods and metrics to identify opportunities, forecast changes and track improvements in areas such as billing, budget, production, and workflow and customer relationship, among others. Coordinate and facilitate working sessions to identify and develop different business solution alternatives and scope. Facilitate and coordinate the definition of a business solution including cost and time analysis, and interdependencies between operational and technical areas. Consolidates information and creates dashboards for use in management decision making. Prepares and presents business solutions, trends and recommendations to stakeholders that enable the organization to achieve its goals.


Bachelor's Degree in Business Administration or Industrial Engineering


At least three years related experience in business analysis or project coordination.

Other Qualifications


  • Ability to effectively analyze and synthesize large amounts of complex data into relevant insights and present data in a logical concise manner.
  • Can communicate effectively with technical and non-technical partners.
  • Result-driven mindset, ability to tackle complex issues.
  • Strong problem solving / analysis capabilities to identify issues.
  • Active listening skills, high level of curiosity, asks questions and seeks to understand.
  • Strong communication skills both written and spoken in English and Spanish.
  • Availability to work extended hours, weekends and holidays.



Analytical Discipline

Business Excellence

Change Agent


Collaboration & Teamwork

Self Development

Customer Centric


Popular Inc., is an Equal Opportunity Employer

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