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Business Systems Analyst

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Date: Jul 5, 2019

Location: San Juan, PR

Full Time Opportunity

General Description


We are looking for a Business Systems Analyst under the Technology Management Division. In this position you will be working towards understanding and documenting current business procedures and requirements. Determine the business needs and the areas of improvement if current systems are present, or actively contribute to matching business needs with the right technologies if new systems are required, in alignment with the enterprise architecture direction and standards. 

Essential Duties and Responsibilities


Requirements, Analysis, and Design:
•Analyze business challenges, processes, and applications for improvement opportunities. 
•Conduct interviews and process design work sessions with business partners and team members.
•Consult with business partners on business case development.
•Design effective business solutions.
•Translate business requirements into functional and technical specifications.
•Design business processes and requirements for software solutions, including functionality, rules, screens (UI), and reports.

•Coordinate and document the acceptance and understanding of all stakeholders including the vendors with the Business Requirement Document.


Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems or related field.



Minimum 3 years combined technical and business analysis experience.

Other Qualifications


  • Outstanding interpersonal skills, with ability to work effectively with individuals of varying backgrounds, levels, and technical expertise. 
  • Ability to effectively translate between business and technical stakeholders. 
  • Experienced in creating and maintaining relationships with business departments. 
  • Familiarity with software development methodologies. 
  • Ability to conceptualize and think creatively. 
  • Experience in various requirement elicitation techniques such as interviews, workshops, brainstorming, storyboards, use cases, prototyping, etc.
  • Good group facilitation and negotiation skills. 
  • Proficient in Business Process Analysis, Requirements Gathering, Project Planning, and Functional Design. 
  • Excellent problem diagnosis and analytical skills. 
  • Outstanding organizational skills and ability to balance multiple concurrent projects. 
  • Proficient with MS office tools (Excel, Visio, Project, Access, PowerPoint). 
  • Ability to work in a fast-paced, demanding, and rapidly changing environment. 
  • Must be self-motivated, team-oriented, and able to operate with minimal supervision. 
  • Experience in financial services/banking a plus.
  • Excellent oral and written communication skills.
  • Strong written and documentation skills are required for this position, both in Spanish and English.



Analytical Discipline

Business Excellence

Change Agent


Collaboration & Teamwork

Customer Centric

Self Development


Popular Inc., is an Equal Opportunity Employer

Job Segment: Business Process, Management

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