Collateral Reviewer

Date: Jun 8, 2022

Location: San Juan, PR

At Popular, we offer a wide variety of services and financial solutions to serve our communities in the Island and abroad. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.


Are you ready for a rewarding career?

Over 7,900 men and women in Puerto Rico, Virgin Islands and the United States work at Popular.

Come and join our community!

Full Time Opportunity

General Description

Receive, verify, and analyze collaterals for commercial loans.  Ensures required documentation, terms and conditions meet compliance requirements, and that they comply with the state and federal laws and regulations.

Essential Duties and Responsibilities

Assist the relationship officer in the processing of loan applications, including credit analyses and summaries of loan requests, and submit to loan committees or credit officers for approval. Process and analyze financial statements using computer programs, to generate financial ratios to evaluate customers' financial condition. Document the degree of risk involved in extending the credit or lending money given the actual financial condition of a client or prospect. Evaluate customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity. Compare liquidity, profitability, and credit histories of clients with those in the same industries and geographic locations. Perform annual reviews of existing line of credits and term loans. Maintain continuous communication with customers to obtain financial and non-financial information for the processing of loan applications. Perform post closing activities such as: deliver original notes and collateral documents to post closing area, and verify data integrity of loans in the Bank’s systems. Consult with customers to resolve complaints and verify credit transactions. Provide support in other account management activities such as: collection of past due loans, verify borrower compliance with covenants and other loan documents. Assist the relationship officer in the performance of collections, BSA reports, compliance audits, and resolve customers’ claims.      


Supervisory Responsibilities:

This job has no supervisory responsibilities.

Minimum Education

Juris Doctor Degree or Paralegal studies completed or in progress.


Minimum of two years paralegal experience or closely related experience.

Other Qualifications

•    Ability to influence, agree with others, and manage difficult situations with clients.
•    Customer service oriented. Knowledge of general commercial loans documentation
•    Ability to identify the client's needs and problems, to solve them and offer alternatives.
•    Establish priorities and work with different task simultaneously.
•    Ability to work under pressure.
•    Ability to work in teams and collaborate with peers in order to meet common goals.
•    Excellent interpersonal and communication skills with both clients and co-workers.
•    Manage different computer systems such as Outlook, Microsoft Office, Access, among others.
•    Be proficient in both English and Spanish.


Analytical Discipline
Collaboration & Teamwork
Change Agent
Customer Centric
Self Development
Business Excellence

Additional Information

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.


Popular requires all employees to be fully vaccinated against COVID-19 by the first day of work. We will require you to provide a copy of your COVID-19 Vaccination Record Card. (1)

(1)  In general, people are considered fully vaccinated: ±

       2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or

       2 weeks after a single-dose vaccine, such as Johnson & Johnson's Janssen vaccine


Popular may provide vaccination exemptions for medical or pregnancy reasons, or due to a sincerely held religious belief or practice, unless doing so would impose an undue hardship to Popular or pose a direct threat to the health and safety of others. If you wish to request a vaccination exemption or have a disability and need assistance with the application process, please contact us at This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.


As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.




Popular is an Equal Opportunity Employer

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