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Date:  Jan 15, 2026
Location: 

San Juan, PR

Company:  Popular
Workplace Type:  Hybrid

Compliance Officer

General Description

We are seeking a dedicated Compliance Officer to support our HMDA and CRA Reporting Program and who will be responsible for ensuring the accuracy, completeness, and regulatory compliance of small business lending data reported under the Community Reinvestment Act (CRA) and Home Mortgage Disclosure Act (HMDA).
This position supports the organization’s compliance efforts by performing detailed reviews of loan data, identifying discrepancies and working with internal teams to correct and prevent errors. The ideal candidate needs to have a strong understanding of HMDA & CRA requirements, attention to detail, experience with small business lending, approach to data analysis and a passion for data quality and regulatory compliance.

Essential Duties and Responsibilities

•    Review and validate small business loan data for CRA reporting accuracy and completeness.
•    Review and validate HMDA data for accuracy, completeness, and consistency.
•    Perform quality control checks to ensure data aligns with regulatory requirements and internal policies.
•    Identify and escalate data discrepancies and collaborate with relevant departments to resolve issues.
•    Assist in preparing CRA & HMDA submissions and ensure timely reporting to regulatory agencies.
•    Maintain documentation of quality review processes, findings, and corrective actions.
•    Monitor regulatory changes and support updates to internal procedures and systems.
•    Contribute to CRA performance evaluations and reporting efforts.
•    Support internal audits and regulatory examinations related to CRA small business lending & HMDA.
•    Stay current on HMDA regulatory updates and contribute to process improvements.
•    Provide feedback and support to loan operations and compliance teams regarding HMDA data requirements.

Education

Bachelor’s degree in Business Administration, Finance, Economics or a related field. 

Experience

Minimum of 3 to 5 years of experience in compliance, lending operations, or data quality.
Working knowledge of HMDA & CRA regulations, particularly small business lending requirement.

Other Qualifications

•    Strong analytical and problem-solving skills.
•    Excellent attention to detail and organizational skills with the ability to prioritize projects and meet changing deadlines.
•    Experience with Loan Origination Systems (LOS) and HMDA reporting tools.
•    Experience with loan systems and CRA reporting tools.
•    Effective communication skills and ability to work collaboratively across teams.
•    Familiarity with Fair Lending and CRA regulations.
•    Experience with data analysis tools (e.g., Excel, SQL, Tableau).
•    Knowledge of CRA exam processes and documentation standards.
•    Strong oral and written communication skills in English and Spanish.

Values

1. Passion for People
3. Succeed Together
2. Own Every Moment
4. Build the Future

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

 

Are you ready for a rewarding career?

 

Popular is an Equal Opportunity Employer, including Disability/Vets
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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