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Business Systems Analyst

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Date: May 14, 2019

Location: San Juan-Cupey, PR

General Description

The business analyst is responsible for analyzing and modeling existing business processes. The goal of business process analysis is to understand and document current business procedures and identify areas for improvement. A thorough understanding of the current state of the organization is necessary prior to recommending changes related to implementing a new business solution.

The business analyst uses modeling tools to document the current state of business processes as well as the desired future state. The business analyst is responsible for the knowledge transfer of business implications to the application/database developers and project managers.

Essential Duties and Responsibilities

  • Performs feasibility analysis, scopes projects, and works with the project management team to prioritizes deliverables, and negotiate on product functionalities.
  • Creates detailed Business Requirement Document (BRD) and translate it into functional specifications.
  • Provides analytic support by coordinating data extraction from various databases and data interpretation.
  • Partners with development and analytic teams to provide reporting on software solutions.
  • Participates in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing.
  • Conduct interviews, workshops, focus groups, brainstorming, observations, and surveys/questionnaires with stakeholders to determine the requirements needed for a new project. Redact the User Stories.
  • Coordinate and document the acceptance and understanding of all stakeholders including the vendors with the Business Requirement Document.
  • Redact the test cases for the project certification and acceptance.



Bachelor's Degree in Computer Science, Information Systems or related field.


Three (3) or more years of experience in the following:

  • working as a Functional, Data or Business Analyst
  • experience in Access, Excel, Visio, and MS Project
  • customer interfacing experience – project oversight, customer presentation

Other Requirements

  • Project Management
  • Analytical Skills
  • Outstanding Communications Skills
  • Problem Solving
  • Availability to work extended hours, weekends and holidays
  • Excellent communication skills in English and Spanish, both verbal and written.
  • Excellent interpersonal skills and teamwork.
  • Ability to work under pressure and meet deadlines.
  • Skills to adapt to change easily.


Analytical Discipline

Business Excellence

Change Agent


Collaboration & Teamwork

Customer Centric

Self Development




Popular Inc., is an Equal Opportunity Employer

Job Segment: Business Process, Management

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