Business Systems Liaison

General Description

The position of Business Systems Liaison of the Individual Credit Systems Administration specializes in finding, analyzing, and developing technology solutions to support the business areas. The position is characterized by dynamism and constant interaction with the diverse units of Popular. The candidate must have the ability to identify areas of opportunity, design, develop and implement technological solutions in response to customer needs and strategies.

Essential Duties and Responsibilities

Design, implement and monitor technology strategies for the Retail & Business Solutions Group.
Anticipate risk situations that may affect the achievement of objectives and take the necessary measures to prevent them.
Analyze and develop solutions necessary to support the strategies of the Deposit Products & Personal Loans Div, Credit Card Division and Retail Lending Operations Division.
Establish and maintain good relationships with clients, anticipate their needs, present alternatives, and provide follow-up on agreements reached.
Communicate ideas with fluency, clarity, accuracy, and logical order, either verbally, in writing or in meetings and formal presentations to working groups.
Interact with different support and service areas such as Compliance, Legal, Audit, Popular Auto, Operations, as other business lines.
Assist management in the development of business plans and strategies and develop special reports upon request.

Education & Experience

Bachelor's or Master's degree in Business Administration or Computer Science from an accredited university or college.
Minimum of two years of experience in project management related duties.

Other Qualifications

Knowledge of the credit cycle and state and federal credit regulations.
Excellent analytical and logical skills.
Ability to interpret and analyze financial information.
Handle information from various sources and databases for the creation of reports to assist senior management in decision making.
Ability to deliver and create training, speeches, and presentations.
Excellent interpersonal and teamwork skills.
Ability to prioritize, handle multiple tasks simultaneously and meet established deadlines.
Proficient oral and written communication skills in English and Spanish.
Excellent negotiation and organizational skills.
Ability to work under pressure and minimal supervision.
Proficient in MS Office Basic and Power Apps: Word, Excel, PowerPoint, Office project,
Knowledge in the use of ACAPS application.

Region Locations

San Juan - Cupey

Work Schedule

Hybrid (Work days Mon- Fri | 8:00 am to 5:00 pm - 3 onsite and 2 remote)

Values

Passion for People

Succeed Together

Own Every Moment

Build the Future

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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