Engineering Program Manager

Date: Oct 1, 2022

Location: San Juan-Cupey, PR

At Popular, we offer a wide variety of services and financial solutions to serve our communities in the Island and abroad. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.


Are you ready for a rewarding career?

Over 7,900 men and women in Puerto Rico, Virgin Islands and the United States work at Popular.

Come and join our community!

Full Time Position

Remote work available.

General Description

Here's what you can expect from the role - an opportunity to:

    • Deep dive into a new product or initiative to surface and analyze its impact on IT
    • Implementing tripwires to help our operational teams identify priorities
    • Work with multidisciplinary teams to strengthen IT products and services throughout their lifecycle - before, during, and after they ship
    • Apply data to better inform IT decisions at scale
    • Actively looks for opportunities to automate tasks to increase team efficiency

Essential Duties and Responsibilities

  • Manage programs, defining milestones and success criteria, resource allocation and successful on-time delivery.
  • Communicate schedules, priorities, and status to all levels in the company.
  • Aligns with executive leadership, program leads and working team regarding timeline, scope and budget goals.
  • Come up with creative, data-driven recommendations to improve the tools and processes that lead to increased software engineering productivity.
  • With an ever-expanding ecosystem of technology used internally, you'll need to quickly gather context on existing workflows, while also researching what we have yet to explore or build.  
  • Ensures effective communication between relevant stakeholders, leaders, program leads and the working team. Acts as a change agent.
  • Ensures all projects follow a standard project management methodology and project plans, timelines, key documentation, reports are distributed effectively, centralized and up to date.
  • Proactively keeps track of progress and helps identify roadblocks and any impact to program delivery. Helps the team work through any roadblocks or issues in order for the program to stay on track.
  • Leads the development of the overall approach for the program, its major time frames, and the definition of its major deliverables to address and meet the desired goals and outcomes.
  • Liaise with stakeholders to identify and define program objectives and benefits, projects requirements, scope and identify risks
  • Leads the development and maintenance of stakeholder mapping, communications, and reporting.
  • Leads regular interactions with the executive sponsor to inform, alert, negotiate and maintain a continuing good relationship and shared vision for the program outcome.
  • Acts as the point of contact and communicates program and projects status (daily, weekly and/or monthly) adequately to all participants.
  • Establishes and ensures appropriate governance functions for the program, in accordance with enterprise policies and practices, on behalf of the executive sponsor or senior responsible owner.
  • Develops and controls the program budget and manages expenditure within agreed spending plans.
  • Supports and facilitates agenda setting for program steering committee.
  • Approves invoices from vendors regarding services rendered by third parties

Minimum Education

Bachelor's Degree in Computer Science or Information Systems


Two years related experience.


Analytical Discipline
Business Excellence
Change Agent
Collaboration & Teamwork
Customer Centric
Self Development

Additional Information

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.


Popular requires all employees to be fully vaccinated against COVID-19 by the first day of work. We will require you to provide a copy of your COVID-19 Vaccination Record Card. (1)

(1)  In general, people are considered fully vaccinated: ±

       2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or

       2 weeks after a single-dose vaccine, such as Johnson & Johnson's Janssen vaccine


Popular may provide vaccination exemptions for medical or pregnancy reasons, or due to a sincerely held religious belief or practice, unless doing so would impose an undue hardship to Popular or pose a direct threat to the health and safety of others. If you wish to request a vaccination exemption or have a disability and need assistance with the application process, please contact us at This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.


As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.




Popular is an Equal Opportunity Employer

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