IT Vendor Management Analyst

IT Vendor Management Analyst

General Description

Responsible for overseeing IT service providers to ensure compliance with Third Party Risk Management policy and procedures. This includes conducting risk assessments review, managing due diligence documentation, and performing vendor performance analysis. The role also supports the documentation of operational processes, monthly reporting metrics, and the coordination of training sessions related to IT contracting. Acts as a key point of coordination between IT, Risk, and business stakeholders to ensure effective vendor oversight.

Essential Duties and Responsibilities

•            Liaise with key business, technology stakeholders and risk subject matter experts to ensure vendor Due Diligence documentation remains accurate, complete and up to date.

•            Proactively lead communications to assure oversight and compliance requirements are met for the assigned portfolio of IT service providers, including coordination of on-site visits when required.

•            Participate in vendor evaluation forums and contribute to the ongoing monitoring of vendor performance.

Minimum Education

Bachelor's Degree in Business, Computer Science, Information Technology, or a related field.

Experience

•            2+ years of vendor or other third party-related risk management experience, preferably within the financial services industry.

•            Experience preparing PowerPoint presentations for management discussions and  developing dashboards and analytical reports; Power BI experience preferred

Other Qualifications

•            Solid knowledge of Risk Management concepts and methodologies

•            Understanding of Vendor Performance Management principles

•            Ability to build effective relationships and act as a trusted advisor

•            Proficiency in Microsoft Excel, Power Point and Word. Power BI experience is highly desirable

•            Strong analytical and research skills, with the ability to collect, analyze, and consolidate data accurately and with attention to detail

•            Knowledge of Information Technology concepts. Experience working in a technology-focused environment is highly desirable

•            Strong written and verbal communication skills in Spanish and English

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer, including Disability/Vets
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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