QA Engineer

Date: Sep 30, 2022

Location: San Juan-Cupey, PR

At Popular, we offer a wide variety of services and financial solutions to serve our communities in the Island and abroad. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.


Are you ready for a rewarding career?

Over 7,900 men and women in Puerto Rico, Virgin Islands and the United States work at Popular.

Come and join our community!

Full Time Position

Remote work available.

General Description

This position will be responsible for planning, developing and executing manual and automated testing tasks to ensure product quality. As a QA engineer, you will be designing and implementing tests, debug and make corrective actions. You play a vital role in the company’s product development process. You will be responsible for testing the product before launches to ensure that the product is free from errors and reliable. Candidate must be capable of performing QA process for custom developed and packaged software products. This includes unit, functional, system, integration, regression and data conversion testing. Position will also be involved in development activity. 

Essential Duties and Responsibilities

  • Identify application deficiencies and work with software engineers to determine corrective actions that need to be implemented
  • Work through the full software development lifecycle with primary focus on testing and documentation activities
  • Engage and participate in all aspects of design reviews, test and project plans, resource estimates, and implementation schedules
  • Develop, execute, and manage testing project plans, timelines, and dependencies
  • Review and interpret business and technical requirements. Create functional and non-functional test cases for all levels within the scope of testing
  • Work closely with business and IT lead on planning and executing unit tests, system test, load tests, regression tests and integration testing
  • Create a detailed, comprehensive, and well-structured test plans and test cases
  • Design, develop and execute automation scripts using testing tools.
  • Identify, record, document and track bugs using respective tools.
  • Perform regression testing when bugs are resolved
  • Work closely with internal teams (e.g., developers and product managers) to identify system requirements
  • Monitor debugging process results
  • Track quality assurance metrics, like defect densities and open defects.
  • Be familiar with testing tools and methodologies.
  • Create, maintain, and execute performance, stress, and endurance tests
  • Track and monitor defects to closure. Analyze the issue to determine if the problem is an application issue, user issue, training issue, data issue or a software defect
  • Publish software defect reports, and report on overall software stability at project team meetings
  • Recommend QA process improvements or corrections throughout the methodology to continuously improve productivity and quality
  • Follow IT development processes such as change management, configuration management, security compliances


Bachelor or master’s degree in Computer Engineering or Science, Information Systems, Mathematics, or related fields.


    • 2+ years of experience in software development
    • 2+ years of experience in developing and executing test scenarios
    • Experience developing automated tests and tests frameworks with common commercial testing tools such as ALM, Katalon, LoadRunner, Rational Functional Tester, SilkTest, and/or JUnit
    • Programming experience in any one of the following - C++, C#, ASP.Net, Java. JSP, Scripting
    • Proficient in testing methodologies and fraud Investigations
    • Experience with application servers (e.g. JBOSS, Web sphere) and relational databases (e.g. SQL Server, Oracle)
    • Experience with bug tracking systems
    • Experience testing multi-tiered web-based applications
    • Experience with UML diagrams and design tools such as Rational Rose or Visio


Customer Centric
Change Agent
Collaboration & Teamwork
Analytical Discipline
Business Excellence
Self Development

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.


Popular requires all employees to be fully vaccinated against COVID-19 by the first day of work. We will require you to provide a copy of your COVID-19 Vaccination Record Card. (1)

(1)  In general, people are considered fully vaccinated: ±

       2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or

       2 weeks after a single-dose vaccine, such as Johnson & Johnson's Janssen vaccine


Popular may provide vaccination exemptions for medical or pregnancy reasons, or due to a sincerely held religious belief or practice, unless doing so would impose an undue hardship to Popular or pose a direct threat to the health and safety of others. If you wish to request a vaccination exemption or have a disability and need assistance with the application process, please contact us at This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.


As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.




Job Segment: QA, Data Conversion, Change Management, Quality, Data, Management