Sr Systems Engineer

Date: Sep 24, 2021

Location: San Juan-Cupey, PR

At Popular, we offer a wide variety of services and financial solutions to serve our communities in the Island and abroad. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.


Are you ready for a rewarding career?

Over 7,900 men and women in Puerto Rico, Virgin Islands and the United States work at Popular.

Come and join our community!

Full Time Opportunity

General Description

As a Infrastructure Engineer you will be working in a challenging environment, supporting the business in day-to-day operations, as well as facilitating business changes. 

Essential Duties and Responsibilities

The primary responsibility of this position is to develop, oversight, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks and telecoms systems.

You will be providing expert infrastructure oversight, ensuring successful delivery and performance of IT services for our clients and the fulfilment of our obligations and Service Levels Targets.

This role will be a major stakeholder in the successful growth of our service offering



  • Research and identify the most appropriate options for the delivery infrastructure.
  • Design the architecture of the required infrastructure solution
  • Manage the deployment, maintenance, and upgrade paths of the infrastructure
  • Identify, deploy, and maintain appropriate connectivity options
  • Contribute to the overall quality of service delivered to internal users and clients.
  • Support the Application Support team in dealing with critical incidents in the Managed Service environment
  • Work closely with Cyber Security for the evaluation and implementation of solutions, changes on the infrastructure



  • Contribute to the roadmap for the development and evolution of the infrastructure that is appropriate for the current needs as well as scalable for the future needs of the business


Continues improvement

  • Contribute toward design improvements that allow for more efficient support of the environment, applications, and clients
  • Actively contribute to increasing the availability of our services by providing iterative improvements to existing infrastructure solutions


Bachelor or Master’s degree in Computer Science, Engineering, Information Systems or related field.


5+ years of experience working with computer architecture, networking, virtualization, storage, and operating system concepts.



Analytical Discipline
Business Excellence
Change Agent
Collaboration & Teamwork
Customer Centric
Self Development

Important: The candidate must provide evidence of academic preparation or courses related to the job posting.


Popular requires all employees to be fully vaccinated against COVID-19 by the first day of work. We will require you to provide a copy of your COVID-19 Vaccination Record Card. (1)

(1)  In general, people are considered fully vaccinated: ±

       2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or

       2 weeks after a single-dose vaccine, such as Johnson & Johnson's Janssen vaccine


Popular may provide vaccination exemptions for medical or pregnancy reasons, or due to a sincerely held religious belief or practice, unless doing so would impose an undue hardship to Popular or pose a direct threat to the health and safety of others. If you wish to request a vaccination exemption or have a disability and need assistance with the application process, please contact us at This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.


As Puerto Rico’s leading financial institution, we reaffirm our commitment to offer essential financial services and solutions for our customers at all times, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.





Popular is an Equal Opportunity Employer

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