Testing/QA Analyst (Application Development)

Date: Aug 1, 2022

Location: San Juan-Cupey, PR

At Popular, we offer a wide variety of services and financial solutions to serve our communities in the Island and abroad. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.


Are you ready for a rewarding career?

Over 7,900 men and women in Puerto Rico, Virgin Islands and the United States work at Popular.

Come and join our community!

General Description

This position will be responsible for planning, developing, and executing testing tasks to ensure that the developed products meet the design specifications and adhere to the quality expectations. The candidate must be capable of performing QA processes for custom-developed and packaged software products. This includes unit, functional, system, integration, regression, and data conversion testing.

Essential Duties and Responsibilities

•        Work through the full software development lifecycle with a primary focus on testing and documentation activities

•        Engage and participate in all aspects of design reviews, test and project plans, resource estimates, and implementation schedules

•        Develop, execute, and manage testing project plans, timelines, and dependencies

•        Review and interpret business and technical requirements. Create functional and non-functional test cases for all levels within the scope of testing

•        Work closely with business and IT lead on planning and executing the user acceptance testing

•        Develop and document testing processes and procedures

•        Develop test strategies in collaboration with business users, project leads, and application developers

•        Create, maintain, and execute performance, stress, and endurance tests

•        Develop, build, and maintain testing infrastructure

•        Track and monitor defects to closure. Analyze the issue to determine if the problem is an application issue, user issue, training issue, data issue, or a software defect

•        Publish software defect reports, and report on overall software stability at project team meetings

•        Communicate issues, testing status in a concise and timely manner, etc. 


Bachelor's or Master's Degree in Computer Engineering or Science, Information Systems, Mathematics, or related fields.


  • 1+ year of experience in software development
  • 1+ year of experience in developing and executing test scenarios
  • 1+ Experience developing automated tests and tests frameworks with common commercial testing tools
  • Proficient in testing methodologies
  • Basic understanding of Quality Assurance terms


Analytical Discipline
Business Excellence
Change Agent
Collaboration & Teamwork
Customer Centric
Self Development

Important: The candidate must provide evidence of academic preparation or courses related to the job posting.


Popular requires all employees to be fully vaccinated against COVID-19 by the first day of work. We will require you to provide a copy of your COVID-19 Vaccination Record Card. (1)

(1)  In general, people are considered fully vaccinated: ±

       2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or

       2 weeks after a single-dose vaccine, such as Johnson & Johnson's Janssen vaccine


Popular may provide vaccination exemptions for medical or pregnancy reasons, or due to a sincerely held religious belief or practice, unless doing so would impose an undue hardship to Popular or pose a direct threat to the health and safety of others. If you wish to request a vaccination exemption or have a disability and need assistance with the application process, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.


As Puerto Rico’s leading financial institution, we reaffirm our commitment to offer essential financial services and solutions for our customers at all times, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.




Popular is an Equal Opportunity Employer

Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.

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