Data Analyst

Date: Jul 30, 2022

Location: San Juan, PR

At Popular, we offer a wide variety of services and financial solutions to serve our communities in the Island and abroad. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.


Are you ready for a rewarding career?

Over 7,900 men and women in Puerto Rico, Virgin Islands and the United States work at Popular.

Come and join our community!

General Description

The Data Analyst designs and executes data mining plans, performs primary and secondary analyses, prepares reports, and conducts research & presentations of moderate difficulty on a wide range of projects. Tasks typically involve quantitative analysis, data integration from both internal & external sources and database development.  

Essential Duties and Responsibilities

Support marketing communication efforts needs by creating customers list and performing regulatory exclusions. 
Perform market research projects by identifying best methodology for study needed, define questionnaire to address information needs/gaps, sample design, supplier supervision, report preparation and knowledge transfer.
Perform data mining and analyze large sets of data to identify patterns and trends by applying quantitative and analytical tools.  Ensure data quality by performing segmentation, applicable policies and accuracy audits.
Pinpoint trends, correlations and patterns in complicated data sets.
Work in partnership with the supervisor and marketing staff to provide a holistic and integrated view of opportunities to the business units.
Devise methods and procedures for obtaining, maintaining and updating customer related data, including the collection, coding, and tabulation.  Lead the evaluation of the data as well as the database development and maintenance or relational database and data system. 
Assist the supervisor in the integration of market data from all sources (customer survey and qualitative data, customer databases, market measures, competitive intelligence, market assessments, industry reports, etc.).
Use statistical methods to analyze data and generate useful reports. For example, customer profiles and response analyses.  
Develop analysis and recurrent reports for management and internal clients, presenting the results of research and analysis. Provide concise data reports and clear data visualizations for management.
Help facilitate processes to translate data insights into strategic direction.
Support integration of propensity models previously developed into database process and analyses.
Manage database suppliers and consultant’s agreements, as applicable.
Lead knowledge transfer in his/her area of responsibility.

Supervisory Responsibilities:

This Job has no supervisory responsibilities but in special circumstances may lead the work of others.


Bachelor’s degree (B.A.) in Industrial Engineering, Computer Science or Economics, Statistics or Mathematics


Two (2) years of experience in data mining, research, market analysis and/or data management, financial analysis or other related fields. 

Other Qualifications

•    Knowledge of and ability to design database analyses.
•    Knowledge of and ability to perform quantitative analysis.
•    Working knowledge of data management, including database and spreadsheet applications, with the ability to use moderately complex models or specialized computer applications.
•    Advanced statistical analysis skills. Specifically, ability to apply advanced analysis methodologies, interpret and present findings in a clear, concise manner, including the creation and use of tables, charts and graphics to summarize results.
•    Proficient in statistical programs like SAS, SPSS, R and / or data processing tools like SQL, Power Pivot, Power BI, FoxPro and Cognos. (preferable)
•    Ability to evaluate design, analysis and conclusions based on database information.
•    Ability to prepare clear and comprehensive reports.
•    Ability to make sound decisions in a consistent manner with essential job functions.
•    Excellent oral and communication skills, both in English and Spanish.
•    Ability to work independently with minimal supervision.


Analytical Discipline
Business Excellence
Change Agent
Collaboration & Teamwork
Self Development
Customer Centric

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.


Popular requires all employees to be fully vaccinated against COVID-19 by the first day of work. We will require you to provide a copy of your COVID-19 Vaccination Record Card. (1)

(1)  In general, people are considered fully vaccinated: ±

       2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or

       2 weeks after a single-dose vaccine, such as Johnson & Johnson's Janssen vaccine


Popular may provide vaccination exemptions for medical or pregnancy reasons, or due to a sincerely held religious belief or practice, unless doing so would impose an undue hardship to Popular or pose a direct threat to the health and safety of others. If you wish to request a vaccination exemption or have a disability and need assistance with the application process, please contact us at This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.


As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.




Popular is an Equal Opportunity Employer

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