Governance Officer

Job Type

Full Time

General Description

Assist in the establishment of and oversee certain components of the Fraud Risk Governance Framework Program that considers fraud risk across the corporation. As part of the Fraud Risk Governance Framework Program, conduct a new enterprise fraud risk assessment. Support in the establishment and/or review of Cybersecurity and/or Fraud Prevention policies, procedures and/or programs as defined within the Corporate Governance Function. Oversee sustainability efforts related to the new Identity Theft Prevention Program. Assist the Fraud Prevention Division and the Cybersecurity Division in the research, analysis, and implementation of certain applicable laws and/or regulations.

Responsibilities will be focused on the execution of certain key processes that support both the Fraud Prevention and Cybersecurity Division.

Essential Duties and Responsibilities

• Provide support on diverse Governance Framework matters that are intended to further enhance the existing framework at the Fraud Prevention Division and the Cybersecurity Division.
• Provide support in the establishment of or in the enhancement of new procedures, controls or processes related to the Fraud Risk Management Program, and in response, establish controls, procedures, policies, guidelines, and/or any other documentation to address the areas of opportunity noted.
• Conduct and analyzed the results of the Enterprise Fraud Risk Assessment. Based on the results, establish priorities and action plans n to mitigate the fraud risk identified. This initiative involves executing the fraud risk assessment, analyzing the result, reporting on the results, and establishing action plans to address the identified risks. This is an ongoing process which may require further enhancements in the future.
• Oversee sustainability efforts related to the new Identity Theft Prevention Program which requires reviewing the Program at least annually based on the performance of the same.  Provide guidance and support to the business and support units tasked with reporting and responding to red flags identified.

• Assist the Fraud Prevention Division and the Cybersecurity Division on diverse topics which includes:

  • in the regulatory change management process, specifically in analyzing and providing guidance on new or amended requirements and supporting in the implementation of necessary changes to comply with the same.

  • in establishment and/or review of policies, procedures and/or programs as defined within the Corporate Governance Function.

Education

Experience

Three (3) years of experience in conducting risk assessments, data analytics, model risk management, compliance and/or legal, preferably in banking industry.

Certifications / Licenses

Knowledge, Skills, and Abilities (KSA's)

• Strong business acumen: ability to understand the needs and concerns of business stakeholders and colleagues and respond promptly and effectively to stakeholder requests. Ability to conduct analysis on work procedures, business results and recommends changes to improve the effectiveness of the business's management.
• Strong technical acumen: knowledge of banking products, services, policies, procedures, and regulations. Knowledgeable of applicable laws and regulations like Fair Credit Reporting Act, and/or demonstrated capacity to gain an understanding of all relevant details in regulatory framework that impacts the operation. Robust knowledge of applicable local and federal laws, regulations, and guidelines.
• Communication skills: effectively interact with internal and external stakeholders. Ability to foster trusting relationships with colleagues and clients. Highly develop written and verbal communications skills, strong ability to communicate ideas (storytelling). Presents numerical data effectively. Superior communication and interpersonal skills. Excellent report-writing and presentation skills. Polished in preparing presentations, summaries, and reports for all audiences. Bilingual (Spanish/English).
• Analytical skills: Stays focused on main issues, prevents irrelevant issues or distractions from interfering with timely completion of assignments. Collects, research and complements data; Synthesizes complex or diverse information. Demonstrates attention to detail; Applies design principles; Generate creative solutions. Strong quantitative, research and analytical skills. Experience with data analysis, persuasive and informative writing, workload management, and process management.

Knowledge, Skills, and Abilities (KSA's cont.)

• Problem Solving: Identifies and resolves problems in a timely manner; Develops alternative solutions.
• Project Management: Ability to prioritize and work with multiple projects and tasks with minimum supervision; self-direct and task switch between strategic and tactical initiatives regularly. Capacity to achieve results according to plan ensuring the expected quality. Excellent organization capacity to define priorities, meet deadlines, and flexible to change. Knowledge on project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management and status reports. Must demonstrate leadership, logic, and reasoning skills.
• Operational/Regulations Processes: Knowledge on budget administration, resources allocation, organization’s policies, and regulations. Ability to establish, conduct and track operational processes properly.
• Computer and Technological Skills: Proficient in MS Office 365. Experience with data management tools such as Power Pivot, Power BI, among others is desired. Ability to achieve results by providing innovative ways of working with operational and technological considerations. Knowledge of computer flow charts.

Region Locations

Puerto Rico

Work Schedule

Hybrid

Values

Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties, and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.