HR Officer | Compensation

Date: Nov 15, 2022

Location: San Juan, PR

At Popular, we offer a wide variety of services and financial solutions to serve our communities in the Island and abroad. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.


Are you ready for a rewarding career?

Over 7,900 men and women in Puerto Rico, Virgin Islands and the United States work at Popular.

Come and join our community!

General Description

As an HR Officer based in our San Juan or Miami Lakes office in the Compensation Center of Expertise, you will be able to analyze, assess, design, and administer compensation programs, including base pay, incentive pay, performance management, and rewards programs to support the business to meet their goals through effective talent attraction, development, and retention.

Essential Duties and Responsibilities

Compensation and Incentive Governance and Analytics

In alignment with the Bank’s People Strategy, administer and effectively implement the organization’s compensation programs and incentive plans.

Collect and analyze data to ensure that the Bank’s rewards are aligned with benchmark practices which will enable businesses to fulfill business strategy.

In collaboration with the Regulatory Compliance, monitor the bank’s incentive compensation to comply with sales practices policy and other compliance and risk regulations.

Analyze components of the remuneration scheme and prepare internal equity and external competitiveness reports; and ensure all employees’ compensation are applied properly

Proactively analyze incentive profitability and salary inequity.

Monitor the Bank’s job evaluation, leveling and classification programs.

Conduct large scale and ad hoc compensation analyses and assist with projects as needed.

Support compensation processes including the annual compensation review, merit increase, benchmarking, gender pay analysis, among others.

Conduct job evaluations and make compensation recommendations for existing employees.

Use data and analysis to model of incentive plan effects and make recommendations.

Define, document, and interpret variable compensation related policies with Legal and HR

Fairness, Equity and Performance Management Advisor

Advice leaders on decisions regarding compensation best practices to pursue internal equity, merit-based performance, and rewards, and periodically, train Managers on the application of different Compensation policies.

Provide expertise and guidance in the execution of contracted studies, critique related consultant/benchmark reports, reviews data, analytics, and recommendations.

Monitor market practices and compensation trends to contribute towards effective incentive plan design and baseline compensation standards.

With a focus on internal equity, assist in promoting the consistent application of compensation programs across the bank by identifying opportunities to refine and subsequently communicate/educate on effective compensation practices

Work closely with the HRSP's and leads of the business you support and provide them with relevant analytics and insights.

Work closely with our Talent Acquisition team and provide guidance on offers for new hires and internal mobility.

Minimum Education

Bachelor’s Degree in Accounting, Finance, Human Resources, Industrial Engineering, Labor Relations, or similar fields.



A minimum of five (5) years of experience in Compensation or its related practices.

Knowledge, Skills & Abilities (KSA's)

Proven ability to consolidate and manipulate large data sets with a commitment to accuracy and details.

Demonstrated experience conducting and interpreting statistical analyses.

Demonstrated ability to quickly learn and apply new analytical tools, techniques, and/or software.

Demonstrated ability to effectively navigate and collaborate in a large, matrixed corporate work setting.

Detailed orientation for numbers and comfort with complex modeling.

Proven ability to achieve objectives in a dynamic, often ambiguous, environment.

Ability to prioritize well and be flexible in a fast-paced environment with changing demands.

Able to think in an unexpected way and propose creative solutions to complex problems.

Demonstrated understanding of financial concepts and processes.

Ability to define, aggregate, and analyze metrics to assess performance drivers.

Experience setting, interpreting, and governing policies for a large-scale program.

Budget Management

Knowledge on budget administration, resources allocation, organization’s policies, and regulations. Ability to establish, conduct and track operational processes properly, and implement changes.

Effective Communication

Experience engaging, influencing, and presenting to executives and senior leaders.

Strong written, verbal, and graphic communication skills, including the ability to effectively communicate technical information to varying audiences.

Ability to build rapport with employees and vendors.

Strong interpersonal and communication (written and verbal) skills in both English and Spanish.

Polished presentation skills, strong oral and written communication skills and fully bilingual (English/Spanish).

Demonstrated experience with HRIS systems (e.g., SAP, SSFF) and employee data is strongly preferred.

Advanced proficiency in the MS Office 365 (i.e., PowerPoint, Excel, Outlook, Word, TEAMS, etc.). 

Certifications / Licenses

Certifications are highly desirable but not required.

Certified Compensation Professional (CCP)

Professional in Human Resources (PHR)

Senior Professional in Human Resources (SPHR)


Analytical Discipline
Collaboration & Teamwork
Change Agent
Customer Centric
Self Development
Business Excellence

Additional Information

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties, and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting.


Popular requires all employees to be fully vaccinated against COVID-19 by the first day of work. We will require you to provide a copy of your COVID-19 Vaccination Record Card. (1)

(1)  In general, people are considered fully vaccinated: ±

       2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or

       2 weeks after a single-dose vaccine, such as Johnson & Johnson's Janssen vaccine


Popular may provide vaccination exemptions for medical or pregnancy reasons, or due to a sincerely held religious belief or practice, unless doing so would impose an undue hardship to Popular or pose a direct threat to the health and safety of others. If you wish to request a vaccination exemption or have a disability and need assistance with the application process, please contact us at This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.


As Puerto Rico’s leading financial institution, we reaffirm our commitment to offer essential financial services and solutions for our customers at all times, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.


Popular is an Equal Opportunity Employer

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