IT Project Manager

Date: Jun 13, 2022

Location: San Juan, PR

At Popular, we offer a wide variety of services and financial solutions to serve our communities in the Island and abroad. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.


Are you ready for a rewarding career?

Over 7,900 men and women in Puerto Rico, Virgin Islands and the United States work at Popular.

Come and join our community!

General Description

Plans, directs, and coordinates activities of IT Programs and projects to ensure that programs benefit and project goals are accomplished within the defined scope, time, budget and quality parameters established.

Essential Duties and Responsibilities

Responsible for the oversight, management and completion of strategic projects related to technology. Sets deadlines, assigns responsibilities, maintains project documentation, plans and reports, monitors and summarizes progress of related projects. Act as the point of contact and communicate projects status adequately to all participants. Understands and follows the Project Management methodology of Popular. Candidate is responsible for leading projects from initial planning through any software development and all implementation processes. Relies on extensive experience and judgment to plan and accomplish goals. Collaborating extensively with all contributors and communicating expectations throughout the project, providing daily and weekly updates to key stakeholders. Maintains and gives follow up to project teams, programmers and external consultants. Leads the work of others, including others Project Coordinators and/or IT Project Managers, during the life of the program and related projects. Controls and approves consultant hours invested in the project. Approves invoices from vendors regarding services rendered by third parties. Oversights and coordinates activities, resources and equipment’s to accomplish program benefits and projects goals in the most efficient way. Ensure resource availability and allocation. Responsible of administrate change management, release management and configuration processes. Promptly escalates issues which cannot be resolved. Liaise with stakeholders to identify and define program objectives and benefits, projects requirements, scope and identify risks. Understand company requirements and how they translate in application features and collaborate with the team to set specifications for new applications this includes evaluating existing applications to reprogram, update and add new features. May lead cross-functional linked teams to address business or systems issues.

Supervisory Responsibilities:

This Job has no supervisory responsibilities but usually may lead the work of others.


Bachelor or Master’s Degree in Technology, Industrial or Computer Engineering, Information Systems or Business Administration.


At least seven (7) years of experience in project management, and 5 (five) years of experience in projects related to Information Security, Information Technology systems design, installation, configuration and maintenance (Software Development Life Cycle) or IT Infrastructure and Operations (I/O). Excellent desktop software skills – MS Office Suite, MS Project, PowerPoint, Excel, Word, Visio. High energy and ability to work both independently and across multiple teams in very fast growth environment. Excellent communication (written and verbal) and interpersonal skills. Proficiency in managing deadlines, scope and budgets, Excellent time management skills.

Preferred Certifications / Licenses

PMI Project Management Professional (PMI-PMP) Certification

PMI Agile Certified Practitioner (PMI-ACP) Certification

Lean Six Sigma Certification

Other Licenses

Certified Scrum Master

Certified Product Manager (CPM)

ITIL Processes Certification


Customer Centric
Change Agent
Collaboration & Teamwork
Analytical Discipline
Business Excellence
Self Development

Important: The candidate must provide evidence of academic preparation or courses related to the job posting.


Popular requires all employees to be fully vaccinated against COVID-19 by the first day of work. We will require you to provide a copy of your COVID-19 Vaccination Record Card. (1)

(1)  In general, people are considered fully vaccinated: ±

       2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or

       2 weeks after a single-dose vaccine, such as Johnson & Johnson's Janssen vaccine


Popular may provide vaccination exemptions for medical or pregnancy reasons, or due to a sincerely held religious belief or practice, unless doing so would impose an undue hardship to Popular or pose a direct threat to the health and safety of others. If you wish to request a vaccination exemption or have a disability and need assistance with the application process, please contact us at This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.


As Puerto Rico’s leading financial institution, we reaffirm our commitment to offer essential financial services and solutions for our customers at all times, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.





Popular is an Equal Opportunity Employer

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