Insurance Underwriter

Date: Nov 2, 2022

Location: San Juan, PR

At Popular, we offer a wide variety of services and financial solutions to serve our communities in the Island and abroad. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.


Are you ready for a rewarding career?

Over 7,900 men and women in Puerto Rico, Virgin Islands and the United States work at Popular.

Come and join our community!

General Description

Complete the subscription process of insurance policies in accordance with the applicable laws, regulations, guidelines, and manuals.

Essential Duties and Responsibilities

  • Assign and quote personal line insurance policies
  • Process endorsements and renewals
  • Analyze requests, appraisals and customer needs to identify the best product for the client
  • Manage notices of non-renewal or cancellations from insurers and identify alternatives for risk placement
  • Provide at least two insurance alternatives to prospective clients following the subscription guidelines of each insurer or as established in the ISO manual
  • Update the information of the policies in the systems
  • Communicate with clients in the renewal process to obtain information of their policy and update changes
  • Answer customer questions regarding their policy coverage or status
  • Support in the claims process

Minimum Education

Bachelor's Degree


Five (5) or more years of experience in the placement and subscription of property, auto and liability insurances


The following certifications and/or licenses are preferred:

  • P&C (Miscellaneous) Insurance License or  
  • Certified Insurance Counselor (CIC) or Certified Insurance Service Representative (CISR) designation

Other Qualifications

  • Writing and verbal communication skills; in both Spanish and English
  • Knowledge in Microsoft Office 365, Outlook, Word, and Excel
  • Ability to identify and resolve situations
  • Strong communication skills and ability to handle difficult conversations
  • Negotiation skills


Analytical Discipline
Business Excellence
Change Agent
Collaboration & Teamwork
Customer Centric
Self Development

Important: The candidate must provide evidence of academic preparation or courses related to the job posting.


Popular requires all employees to be fully vaccinated against COVID-19 by the first day of work. We will require you to provide a copy of your COVID-19 Vaccination Record Card. (1)

(1)  In general, people are considered fully vaccinated: ±

       2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or

       2 weeks after a single-dose vaccine, such as Johnson & Johnson's Janssen vaccine


Popular may provide vaccination exemptions for medical or pregnancy reasons, or due to a sincerely held religious belief or practice, unless doing so would impose an undue hardship to Popular or pose a direct threat to the health and safety of others. If you wish to request a vaccination exemption or have a disability and need assistance with the application process, please contact us at This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.


As Puerto Rico’s leading financial institution, we reaffirm our commitment to offer essential financial services and solutions for our customers at all times, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.




Popular is an Equal Opportunity Employer

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