Office Clerk

Job Type

Full Time Non-Exempt

Work Schedule

Monday to Friday from 8:00 a.m. to 5:00 p.m.

Flexibility to work weekends, extended hours, and holidays are required when necessary.

General Description

Provide administrative support in the Documents Follow-Up Department at Popular Auto ensuring timely processing and tracking of documentation.

Essential Duties and Responsibilities

Prepare, maintain, and update reports and databases, both manually and using computer systems.
Copy, compile, and organize data for reporting purposes.
Perform regular follow-ups on pending documents to ensure timely processing.
Verify the accuracy and completeness of documentation received.
Efficiently collect and distribute paperwork between departments.
Process daily documents (e.g., internal revenue stamps, lien filings) in accordance with established control procedures.
Answer or make telephone calls, direct them to appropriate personnel, and take messages when necessary.

Supervisory Responsibilities:
This job has no supervisory responsibilities.

Education

Completion of at least 60 credits approved from a university or Accredited Institution or equivalent combination of education and experience. 

Experience

Minimum of one year of experience in administrative tasks and customer service.

Other Qualifications

Strong analytical skills and the ability to verify data integrity.
Positive attitude, active listening skills, and attention to detail.
Initiative and sound judgment in problem-solving and decision-making within assigned responsibilities.
Excellent interpersonal and communication skills with colleagues and customers.
Strong organizational skills with the ability to prioritize tasks, work under pressure, and meet deadlines.
Team-oriented mindset with the ability to collaborate effectively.
Proficiency in various systems, including but not limited to Microsoft Office 365 (Outlook, Excel, Word, Teams, SharePoint).
Fluency in oral and written English is preferred.

Values

1. Passion for People

3. Succeed Together

2. Own Every Moment

4. Build the Future

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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