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Date: Apr 11, 2024
Location: San Juan, PR
Company: Popular
At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
Are you ready for a rewarding career?
Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.
Come and join our community!
Regular Part Time Positions
General Description
Receives and pays out money, and keeps records of money and negotiable instruments involved in financial transactions.
Essential Duties and Responsibilities
Provides exceptional customer service by assisting clients with their bank transaction such as: receiving checks and cash for deposit, verifies amount, and examines checks for endorsements, place holds on accounts for uncollected funds. Explains, promotes, sells products or services such as traveler’s checks, money orders, and cashier's checks. Promotes cross selling of our products and services. Accepts utility bills and loan payments. Completes all transactions according to banking regulations, including BSA/AML, and other corporate guidelines or procedures.
Education
24 Bachelor's degree credits approved
Experience
Two years of experience in customer services, sales, cash handling or related experience.
Other Qualifications
- Ability to stand for long periods of time.
- Physical effort: Able to lift up to 50-pounds bags of coins.
- Willingness to serve the client.
- Ability to identify the client’s problems and necessities in order to offer different alternatives and solutions.
- Excellent interpersonal skills and be able to work in groups.
- Ability to manage difficult situations with clients.
- Communication skills in both spoken and written English and Spanish.
- Ability to establish priorities and work with multiple tasks at the same time.
- Ability to work under pressure and meet deadlines.
- Flexibility to work extended hours, holidays and travel if necessary.
- Computer skills.
Values
Additional Information
In order to be considered for this position, you must have the availability to complete a full-time training (in our training facilities in San Juan, PR) for a period of 18 business days. Trainings start on May 2024.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
If you have a disability and need assistance with the application process, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you are a California resident, please click here to learn more about your privacy rights.
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Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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Customer Service Representative, Customer Service, Part Time
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