Product Owner | Deposits & Non Trxnl Products

Job Type

Full Time

General Description

Join the Digital Banking & Payments Team as a Product Owner, where you will be responsible for the articulation and understanding of the product vision and lead roadmap definition in partnership with cross-functional teams such as technology, design, compliance, marketing and others. This individual will lead and guide the work of their squad.

Essential Duties and Responsibilities

• Product Vision and Strategy: Develop and communicate a clear product vision and strategy for their squad that aligns with Popular’s goals and customer needs. Continuously evaluate market trends and customer feedback to adjust the product strategy as needed.
• Backlog Management: Create, refine, and prioritize the product backlog, ensuring it reflects the highest-value items for development. Define and communicate user stories, epics, and acceptance criteria to guide the development team.
• Stakeholder Engagement: Collaborate with stakeholders, including customers, end-users, business leaders, and development teams, to gather and validate requirements. Act as the primary point of contact between stakeholders and the development team, ensuring clear communication and shared understanding.
• Release Planning: Plan and prioritize product releases, determining which features and enhancements will be included in each release. Balance business objectives, technical constraints, and customers’ needs to create a release schedule.
• Sprint Execution: Participate in Agile ceremonies, including sprint planning, daily stand-ups, sprint review, and sprint retrospective meetings. Clarify requirements and provide real-time feedback to the development team during sprints.
• Acceptance and Validation: Accept or reject work completed by the development team, ensuring that it meets the defined acceptance criteria and user expectations. Verify that the product increment delivered aligns with the product vision.
• Success Measurement: Monitor product performance and use data to drive informed decisions.
• Risk Management: Identify and mitigate risks related to the product, making informed decisions to optimize the development process. Adapt to changing circumstances and emerging issues while maintaining focus on the product's goals.
• Continuous Improvement: Collaborate with the Scrum Master and other team members to improve the Agile process. Seek feedback from stakeholders and the development team to refine the product and development approach.

Education

Bachelor’s degree in Business Administration, Computer Engineering, Computer Science, Industrial Engineering, Information Systems or related fields.

Certifications / Licenses

No certifications or license are needed.

Experience

Three (3) years’ related experience as Product Owner, with product management or similar role in software development projects in the financial industry. 

Knowledge, Skills & Abilities (KSA's)

• Strong technical acumen: ability to put yourself in the shoes of customers, have a grasp of user experience and design with customers, business, and operations teams in mind. Robust with numbers, can ground your thinking in analysis, use data / key metrics to identify opportunities, deliver insights, test theories, and make data-driven recommendations to drive revenue growth and improve customer experience. Comfortable with complex systems, understanding common software architecture and data integration patterns. Know how to analyze and decompose a complex system and communicate that complexity simply and cleanly. Understanding other disciplines can bring everyone together and persuade a wide range of audiences using clear communication and strong structured thinking. Urge and resilience to challenge the status quo and make things better. Love helping engineers, designers, operations experts, and other teams around you do their best work.
• Strong business acumen: ability to understand the needs and concerns of business stakeholders and colleagues and respond promptly and effectively to stakeholder requests.  An ability to conduct analysis of work procedures and business results and recommend changes to improve the effectiveness of the business' management.
• Communication skills: effectively interact with internal and external stakeholders. Ability to foster trusting relationships with colleagues and clients.  Highly develop written and verbal communications skills in English.  Presents numerical data effectively. Superior communication and interpersonal skills.  Excellent report-writing and presentation skills.  Polished in preparing presentations, executive summaries, and business reports in English for executive audiences.
• Analytical skills: Stays focused on main issues, prevents irrelevant issues or distractions from interfering with timely completion of assignments.  Collects, research and complements data; Synthesizes complex or diverse information.  Demonstrates attention to detail; Applies design principles; Generate creative solutions.  Strong quantitative, research and analytical skills.  Experience with data analysis, persuasive and informative writing, workload management, and process management.
• Problem Solving: Identifies and resolves problems in a timely manner; Develops alternative solutions.
• Project Management: Ability to prioritize and work with multiple projects and tasks with minimum supervision; self-direct and task switch between strategic and tactical initiatives regularly. Capacity to achieve results according to plan ensuring the expected quality. Excellent organization capacity to define priorities, meet deadlines, and flexible to change.  Knowledge on project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management and status reports.  Must demonstrate leadership, logic, and reasoning skills. Strong understanding of Agile methodologies, particularly Scrum or Kanban.
• Operational/Regulations Processes: Knowledge of budget administration, resources allocation, organization’s policies, and regulations. Ability to establish, conduct and track operational processes properly.
• Computer and Technological Skills: Proficient in MS Office 365. Experience with tracking and project management tools such as: JIRA; data visualization and design tools such as: Power BI, Canva among others is desired.

Region Locations

Florida, North Carolina or Puerto Rico.

Work Schedule

Hybrid or Remote

Values

Passion for People

Succeed Together

Own Every Moment

Build the Future

Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties, and responsibilities of the position. The specific details of each position are described in the employee’s objectives within the performance evaluation.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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