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Product Owner

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Date: Dec 5, 2018

Location: San Juan, PR

Full Time Opportunity

General Description

The Product Owner must work with internal and external Stakeholders to create specifications and work with cross functional development teams to deliver high quality software product enhancements for Popular’s Digital Banking. Holding the ultimate accountability for the product definition that best meets the needs of the business. Needs to bring strong leadership and organizational skills to maintain a steady release plan for the product. Needs to manage the backlog of user stories to ensure that the work defined for the team is meaningful to the customer, yet realistic and attainable for the development teams.

Essential Duties and Responsibilities

  • Manage daily project goals and product schedules, adjusting expectations and setting priorities.
  • Work with customers, stakeholders and internal teams to create and customize products.
  • Write and capture user stories and user needs to communicate product objectives and requirements.
  • Schedule and lead meetings to surface issues, identify fixes and advance projects
  • Creating and maintaining a Product backlog and sorting the Product backlog items according to priority and business value.
  • Assists with the elaboration of Epics, Themes and Features into user stories that are granular enough to be achieved in a single sprint
  • Take lead of scrum teams and comply with  the role’s responsibilities as the Product Owner.  
  • Providing vision and direction to the Agile development team and stakeholders throughout the project
  • Ensure that the team always has an adequate amount of prior prepared tasks to work on
  • Define product vision, road-map and growth opportunities 
  • Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
  • Lead the planning product release plans and set expectation for delivery of new functionalities
  • Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
  • Research and analyze market, the users, and the roadmap for the product
  • Follow our competitors and the industry 
  • Keep abreast with Agile/Scrum best practices and new trends
  • Measuring progress and metrics (e.g. value delivered to clients in each sprint)
  • Analyze business needs as they relate to client business objectives and creation of agile processes; agile development efforts on enterprise content management (ECM) platform.


Bachelor's Degree in Industrial Engineering or Business Administration

Master's Degree


Three (3) years of experience in Project or Product Management, Agile Development experience preferable. Experience working with OnBase, Documentum or similar enterprise content management (ECM) software preferable.



  • Self-motivating, self-aware, self-disciplined and self-improving, proactively does what needs to be done, acknowledges problems, takes responsibility, determines what can be done to solve the problem, takes action and demonstrates the ‘See It, Own It, Solve It and Do It’.
  • Assumes the best in people and their intent to do the right thing, communicates professionally at all times, treats others as though they like to be treated, experiments, takes initiative and learns from mistakes, doesn’t look to blame individuals, but rather seeks fault in the systems and processes that allow problems to occur and fixes them, gives credit to those deserving of it.

Analytical Discipline  

  • Creative thinker with a vision
  • Attention to details

Business Excellence

  • Business/Requirements Analysis: Gathers, organizes and evaluates any information or data needed as input from stakeholders and development team to determine requirements and specifications.

Change Agent

  • Sharp analytical and problem-solving skills


  • Excellent organizational and time management skills

Collaboration & Teamwork

  • Build and maintain a relationship with the Stakeholders.
  • Ability to clearly communicate the business requirements to the Team
  • Collaborates with others to help maximize work accomplished by the group, embraces individual’s different styles and finds time to help colleagues, realizes that seeking and listening to the opinion of others gains insight and builds team accountability, shares information broadly so that everyone benefits, seeks the best ideas.
  • Communicates directly with fact-based positions while avoiding unnecessary confrontation, willing to tell people what they need to hear in a respectful way, is concise and articulate in speech and writing, treats people with respect independent of their status or views, says what you think in a professional manner, listens well to better understand.
  • Breaks down silos and works effectively with team members, cross functional teams and various stakeholders to establish and accomplish team and priorities/objectives.

Customer Centric


  • Communication: Excellent verbal, written and presentation skills with ability to communicate technical concepts to technical and non-technical professionals.
  • Team Builder: Uses appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitates the completion of team and objectives.
  • Positive Attitude: Displays a ‘can do’ attitude, sees ‘bad news’ and problems as opportunities to improve, doesn’t tolerate negativity, doesn’t complain but provides constructive criticism, sees the glass ‘half full.’



Popular Inc., is an Equal Opportunity Employer

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