Senior Business Analyst / Financial & Leadership Role

Full Time Job Opportunity

Location

Hybrid / Señorial Center Building / San Juan, P.R.

General Description

This position is responsible for supervising the analysis of financial and statistical insights in Core Channels Finance & Profitability unit.  Will analyze financial performance against key business metrics and document pertinent financial highlights that will enable management to determine progress against budget and business goals.  Will also oversee data management from multiple sources and databases, design and develop automation solutions to improve process effectiveness and efficiency that can be used to drive decision making in terms channel usage, operational enhancements, and goal establishment.  

Directly supervises employees and projects under his/her responsibility and lead business analyst team through deliverable work phases and completion.

Essential Duties and Responsibilities

Budget/Forecast process:

• In charge of the Retail & Business Core Channels (9 Divisions) budget, including PR and VI Regions, and Telebanco budget.
• In charge of the Division unit’s annual business planning process. 
• Responsible for monitoring cost center performance for all Division structure, forecast noncentralized accounts by cost center and coordinate adjustments if needed to centralized accounts.
• Responsible for developing forecast models for key performance drivers by channel and submitting it to comptroller for official Business Line Budget/Forecast.
• Responsible for submitting monthly accounting entries to Comptroller Division and reallocating costs based on their nature.
• Monitor, analyze, and provide explanations of monthly accounting entries in SAP Logon, EPM, and other financial systems to Comptroller.

Channel Profitability:

• Manage the Branches Expenses Allocations and provide insights on profitability results and recommendations to enhance channel profitability while identifying main profitability drivers
• Lead conversations with Division’s financial managers, business analyst, and Division Managers to provide insights and recommendations to identify branches expenses efficiencies.
• In charge of allocating branches’ expenses to the corresponding business lines by analyzing transactional activity and establishing adequate drivers.
• In charge of budgeting analysis by business line related to the branch expenses.
• In charge of conducting, validating, and programing Branch Time Studies to assure that the drivers used in the distribution of the channel expense are aligned to each position activity and support to each business line.
• In charge of reviewing, modifying, carrying out and validating with the businesses the questions included in the Region Office’s Survey.
• In charge of monitoring the Net Income results of the branches and Regions to identify key drivers that impacts. Analyzes and present comparisons of profitability of similar branches, compare main indicators such as the deposit portfolio and loan portfolio and be able to give visibility of how the channel is important for the bank and customers from a financial point of view.
• Provide recommendations and insights to make decisions about investment in real estate projects, consolidation of branches.
• Responsible for establishing the Net Income by Region goal as part of the Performance Objectives for Region Managers and for the monthly monitoring of compliance with this goal.

Reports, Analysis and Process Automation

• Monitor monthly business results to help identify business issues and propose solutions.
• Support business and operational units on financial and accounting matters raised by business initiatives.
• Prepare ad-hoc reports and analyses as requested by management.
• Provide support to PR/VI Regions in the preparation and monitoring of business statistics.
• Establish business goals and provide monthly monitoring report to assure goal accomplishments.
• Support Division’s unit in special projects and/or initiatives with data analysis and recommendations.
• Responsible for informing any deviation or special event related to Financial Internal Controls or Regulatory Reports to SOX Certification process.

• Responsible for designing and developing automation solutions to improve process effectiveness and efficiency.
• Support Division units by Identifying and integrating automation tools in day-to-day processes, strategic projects, and business initiatives.

Supervisory Responsibilities:

This job has supervisory responsibilities for key special projects and may lead the work of others.

Education

Bachelor’s or Master’s degree in Finance, Accounting, Industrial Engineering, or related field. 

Experience

A minimum of five (5) years of related experience analysis of financial management, budget, statistical insights, and/or data management.

A minimum of five (5) years of experience in leadership and/or team supervision.

Other Qualifications

• Leadership and supervisory skills.
• Knowledge of accounting and finance principles is a plus. 
• Ability to communicate complex ideas effectively at all levels of management, with excellent verbal, written and presentation skills.
• Strong analytical skills.  Collect, research and combine required data with accuracy and commitment to details.
• Synthesizes complex or diverse information.
• Ability to define, aggregate and analyze business results for management decision making.
• Strong conceptual thinking skills with an ability to problem solving, recommend solutions, and prioritize business issues.
• Demonstrates ability to quickly learn and apply- as needed- new analytical tools, techniques and/or software.
• Proven ability to achieve objectives in a dynamic, often ambiguous, environment. 
• Ability to prioritize well and be flexible in a fast-paced environment with changing demands.
• Stays focused on main issues, prevents irrelevant issues or distractions from interfering with timely completion of assignments.
• Process improvements oriented.
• Self-starter and able to independently move tasks or projects forward and meet deadlines.
• Well-organized with a balanced employee/customer-oriented approach.
• Excellent interpersonal and teamwork skills.
• Maintain confidentiality of sensitive information.
• Proficient in using data management tools such as Excel, Power Pivot, SAS Guide, SAS Financial Suites, among others.
• Experienced in automation tools such as Power App, Power Automate, among others.
• Proficiency in the use of Office 365 tools (Power BI, SharePoint, Teams, etc.).
• Strong Oral Communication: (Spanish and English): Speaks clearly and persuasively, in positive or negative situations. 
• Demonstrates polished presentation skills.           
• Strong Written Communication: (Spanish and English): Writes clearly and informatively.  Edits work for spelling and grammar; presents numerical data effectively.

Values

Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.