Senior Product Manager

Date: Jun 11, 2022

Location: San Juan, PR

At Popular, we offer a wide variety of services and financial solutions to serve our communities in the Island and abroad. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.


Are you ready for a rewarding career?

Over 7,900 men and women in Puerto Rico, Virgin Islands and the United States work at Popular.

Come and join our community!

General Description

Work closely with internal and external stakeholders to analyze, investigate, create, and launch solutions to rethink elements, experience and build a customer centered, future compatible, differentiated product portfolio. The ideal candidate should have clear understanding of FIS Group Products and experience in working with Corporate, Business Banking and/or Private Banking clients. 

Essential Duties and Responsibilities

Design strategies and lead efforts to promote the sale of Financial & Insurance Services (FIS) Group products and services, including Popular One, Popular Securities, Fiduciary Services, Insurance Business, and Retirement Center. Define initiatives to foster client acquisition and value proposition to our customers.  Serve as liaison between FIS business units and Marketing and Corporate Communications. Support sales force in the coordination of customer events from planning phase to post event assessments. Manage and monitor marketing and public relations budget for the Group. Develop plans for quarterly client newsletters including identification and definition of educational content. Research competitive campaigns and offering by segment to identify trends and integrate in plans. Present marketing plan and results at stakeholder meetings. Lead special projects and ad hoc assignments as needed.

Minimum Education

Bachelor's Degree in Marketing or Communications

Experience & Requirements


  • Minimum of five (5) years of experience in marketing or public relations.

  • Knowledge of FIS Group products and services preferable.

  • Excellent teamwork, interpersonal relations, and negotiation skills.

  • Ability to analyze situations, anticipate problems, evaluate options, and make timely decisions.

  • High level of organization to set priorities, work with multiple simultaneous tasks, fulfill

deadlines, and be flexible to changes.

  • Ability to work under pressure and minimal supervision.

  • Intermediate or advanced level in MS Office: Word, Excel, Power Point and Outlook.

  • Excellent oral and written communication, both in English and Spanish.


Certifications / Licenses


Analytical Discipline
Collaboration & Teamwork
Change Agent
Customer Centric
Self Development
Business Excellence

Additional Information

Important: The candidate must provide evidence of academic preparation or courses related to the job posting.


Popular requires all employees to be fully vaccinated against COVID-19 by the first day of work. We will require you to provide a copy of your COVID-19 Vaccination Record Card. (1)

(1)  In general, people are considered fully vaccinated: ±

       2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or

       2 weeks after a single-dose vaccine, such as Johnson & Johnson's Janssen vaccine


Popular may provide vaccination exemptions for medical or pregnancy reasons, or due to a sincerely held religious belief or practice, unless doing so would impose an undue hardship to Popular or pose a direct threat to the health and safety of others. If you wish to request a vaccination exemption or have a disability and need assistance with the application process, please contact us at This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.


As Puerto Rico’s leading financial institution, we reaffirm our commitment to offer essential financial services and solutions for our customers at all times, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.





Popular is an Equal Opportunity Employer

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