Sr Business Systems Analyst

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Date: Nov 13, 2023

Location: San Juan, PR

Company: Popular

At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.


Are you ready for a rewarding career?

Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.

Come and join our community!

Full-Time Opportunity (Hybrid)


General Description


We are looking for a Business Systems Analyst in the Information Technology Division. In this position, you will be working towards translating systems integration needs into policies and standards and technical/operational requirements in alignment with the Enterprise Architecture and Information Security strategic vision. Strong verbal, written, and documentation skills are required for this position, both in Spanish and English.


Essential Duties and Responsibilities


Requirements, Analysis, and Design:

  • Analyze and develop standards, processes, and controls related to integrations in different technologies such as Event Driven and API's, both on-prem and cloud-based.
  • Conduct interviews and design work sessions with business partners and team members.
  • Meet with subject matter experts to gather technical requirements.
  • Translate business needs into requirements designed to implement integration patterns and solutions.
  • Perform gap analysis of integration needs based on Popular's technology strategy vision.
  • Document technical solution evaluations
  • Work closely with Popular's integrations, technical domain, and solutions architects to analyze current and future integration needs.




Bachelor’s degree in computer science, Engineering, Information Systems or a related field.


Recommended Certifications:


  • AWS Cloud Practitioner
  • AWS Solutions Architect Associate





  • Required
    • Minimum 2 years of business analysis experience.
    • Minimum 3 years of information technology infrastructure, cybersecurity, and/or software development experience.
  • Recommended:
    • 1+ years of experience working with Agile methodologies is a plus.
    • API development and/or consumption experience
    • Experience in AWS management and configuration tools and services such as AWS Management Console and AWS CLI, among others.


Recommended Information Technology Skills


  • Design/drawing skills (Visio, DrawIO, Lucid Chart, etc.).
  • Scripting and SQL language knowledge


Recommended Business Analysis Skills


  • Working as a self-driven resource who knows how to learn independently and when to ask for direction/guidance from architects.
  • Ability to effectively translate between business and technical stakeholders.
  • Experienced in creating and maintaining relationships with business departments.
  • Familiarity with software development methodologies.
  • Ability to conceptualize and think creatively.
  • Experience in various requirement elicitation techniques such as interviews, workshops, brainstorming, storyboards, use cases, prototyping, etc.
  • Good group facilitation and negotiation skills.
  • Proficient in Business Process Analysis, Requirements Gathering, and Functional Design.
  • Excellent technical diagnosis and analytical skills.
  • Outstanding organizational skills and ability to balance multiple concurrent projects.
  • Ability to work in a fast-paced, demanding, and rapidly changing environment.



  • Analytical Discipline
  • Business Excellence
  • Change Agent
  • Character
  • Collaboration & Teamwork
  • Customer Centric
  • Self-Development
  • Accountability

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.


If you have a disability and need assistance with the application process, please contact us This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.


As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.


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Popular is an Equal Opportunity Employer

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