Supervisor

General Description

Supervises and coordinates work of the employees as well as processes and operations within the Trust Vault unit.

Essential Duties and Responsibilities

Establish unit goals and action plans.
Determines work procedures, prepares work schedules, assigning and monitoring work to improve effectiveness.
Communicate policies, practices, and procedures to employees and ensure compliance.
Conducts staff meetings to discuss operational problems or explain procedural changes or practices.
Analyze all opportunities and recommend ways to improve efficiency and reduce costs.
Prepare various management reports reflecting status of pooled loans and volumes.
Interact with various issuers, including regulatory agencies and auditors to resolve questions and issues regarding deliveries, certifications and compliance.
Ensure that all certifications and re-certifications are completed in accordance with Agency guidelines.

Education

Bachelor's Degree in Business Administration

Experience

At least two years of experience in custodial of original documents for securitized GNMA (Ginnie Mae), FNMA (Fannie Mae), FHLMC (Freddie Mac), and FHLB (Federal Home Loan Bank) loans as well as for private loans.

Values

Passion for People

Succeed Together

Own Every Moment

Build the Future

Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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