Technical Assistant

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Date: Nov 14, 2023

Location: San Juan, PR

Company: Popular

At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.


Are you ready for a rewarding career?

Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.

Come and join our community!

General Description

The main function will be to research, analyze and work daily checks, as delivered by the insurance group. Verification and processing of physical checks in Caparra (surpluses, advances, final payments, among others.) Process refunds, keep track of payments received from payments to principal of the different branches, among other tasks.

Essential Duties and Responsibilities

Verifies and analyzes invoices for advance checks, final payments, leftovers, substitution and payments to the workshop that are requested for issuance ensuring impact the corresponding accounting accounts and ensure that the amounts and information on the check are correct.

Receive checks from the claims staff from the different insurance companies.

Process all checks received from claims.

Process refunds from 1 to 15 business days.


+ 60 Bachelor's Degree Credits Approved in Business Administration


At least two years of administrative work experience.

Other Qualifications

  • Ability to think critically and analytically.
  • Computer oriented including knowledge on Microsoft Office applications with special domain in Microsoft Excel.
  • Oral and written communication in both English and Spanish.
  • Ability to work under pressure and with multiple tasks at the same time.
  • Capacity to work in teams and collaborate with peers to meet common goals.
  • Must be detail oriented and organized.
  • Basic knowledge of accounting and experience in handling monetary transactions.

Region Locations

This employment opportunity is located in the Caparra area. 


Analytical Discipline
Collaboration & Teamwork
Change Agent
Customer Centric
Self Development
Business Excellence

Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.


If you have a disability and need assistance with the application process, please contact us This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.


As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.


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Popular is an Equal Opportunity Employer

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