Trade Finance Operations Technician

Job Type

Full Time - Non Exempt

General Description

Responsible for processing and supporting International Trade Finance Operations transactions for Letters of Credit and/or Documentary Collections requiring complex analysis and use of judgment.

Essential Duties and Responsibilities

•    Process daily transactions for customers, foreign banks and/or relationship officers, ensuring timely and accurate delivery. 
•    Provide support to internal and external customers to research and resolve issues, questions and concerns related to International Trade Finance products that require complex analysis. 
•    Support team members and customer service. Provide administrative support to team members as needed. Performs highly specialized clerical duties pertaining to assigned team. Acts as a backup during vacations, absences, etc. 
•    Research and resolve complex accounting entries related to Letters of Credit and/or Documentary Collections as needed. Actively maintain records for audit trails. 
•    Build and maintain comprehensive knowledge of applicable regulations and international standards surrounding International Trade Finance Operations processing, which may include UCP 600, ISP98, URDG 752, URC522, Incoterms, BIS and OFAC. 
•    Process and support operational efforts in compliance with established procedures. 
•    Interpret complex legal and bank documents for internal processing.
•    Other duties as assigned by management which may include projects, training initiatives, writing procedures, and processing (non-routine) monthly and quarterly transactions.

Education

A minimum of 60 credits approved or equivalent combination of education and related experience

Note: Related experience refers to the professional background related to the responsibilities and skills required for the position.

Experience

•    Minimum 4 years of relevant work experience. 
•    Customer service experience
•    International Trade Operations experience, preferred.
•    Familiar with Commercial Lending, Letters of Credit and/or Documentary Collections, preferred.

Additional Requirements

•    Excellent oral and written communication skills in Spanish (advanced level) and English (fluent)
•    Proficient in Microsoft Office 365, including Excel, Word, Power Point, Teams and Outlook
•    Strong analytical skills with the ability to review, interpret, and evaluate legal documents, as well as other related documentation.
•    Strives to deliver operational excellence, including efficient and quality processing of assigned tasks. 
•    General knowledge of accounting/financial concepts.
•    Strong customer service orientation, with exceptional organizational and time-management skills.
•    Problem-solving skills
•    Excellent interpersonal skills and the ability to work effectively in a team environment.
•    Ability to interact with all levels of the organization.
•    High analytical and quantitative capacity.
•    Flexibility to adapt to new situations and rapid changes.
•    Initiative and judgment to seek solutions and make decisions within the delegated responsibility.
•    Ability to work under pressure and meet deadlines.
•    Ability to thrive in a high-volume environment.
•    Dexterity to handle multiple tasks simultaneously. 
•    Applies judgment to tasks.

Region Locations

Señorial Center Building, 3rd floor
San Juan, PR

Work Schedule

On-site
Monday to Friday- 8:00 am to 5:00 pm
Availability to work extended hours, holidays and weekends

Values