Trust Representative

At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

Are you ready for a rewarding career?

We have more than 9,000 people working for Popular in Puerto Rico, United States, Virgin Islands and Latin America.

Come and join our community!

General Description

Provides business office clerical assistance.

Essential Duties and Responsibilities

Manage the process of reviewing, mostly, mortgage collaterals and related documentation in accordance with the Investors (GNMA, FNMA, Freddie Mac, FHLB) and Private investors guidelines and/or agreements. Keep the document tracking systems updated and generate reports as per the regulations, guidelines and/or agreements.

Education

Bachelor's Degree in Business Administration

Experience

Minimum of two (2) years of experience in mortgages, post - closing or secondary market, preferably.

Knowledge, Skills and Abilities (KSA's)

Basic knowledge of mortgages.
General knowledge of the financial instruments of the mortgage industry.
General knowledge of the regulations of GNMA, FNMA and Freddie Mac.
Excellent internal and external customer service skills, interpersonal relationships and negotiation.
High level of organization to establish priorities, work with multiple tasks simultaneously, meet deadlines and be flexible to change.
Ability to identify situations and needs of the unit, offer alternatives and solve them in a timely and accurate manner.
Proficiency in English and Spanish, both oral and written.
Intermediate domain in computer applications such as: Word, Excel, PowerPoint and Outlook.
Ability to search document files in high heights of the vault facility, using stairs. Carry records (document files) from one side to another.

Values

Passion for People

Succeed Together

Own Every Moment

Build the Future

Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

If you have a disability and need assistance with the application process, please contact us asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

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Popular is an Equal Opportunity Employer

Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.

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