Trust Representative

Job Type

Full-Time, Non-Exempt

Work Schedule

Monday to Friday, 8:00 a.m. – 5:00 p.m.

General Description

Provides business office clerical assistance.

Essential Duties and Responsibilities

Manage the review process for mortgage collateral and related documentation.
Ensure compliance with guidelines and agreements from GNMA, FNMA, Freddie Mac, FHLB, and private investors.
Maintain and update documentation tracking systems.
Generate reports in accordance with applicable regulations and agreements.

Supervisory Responsibilities:
This position does not have supervisory responsibilities.

Education

Bachelor's degree in Business Administration or equivalent combination of education and experience.

Experience

Minimum of two (2) years of experience in mortgages, post-closing, or the secondary market (preferred).

Other Qualifications

Basic knowledge of mortgage processes.
General understanding of financial instruments in the mortgage industry.
Familiarity with GNMA, FNMA, and Freddie Mac regulations.
Excellent customer service, interpersonal, and negotiation skills.
Strong organizational skills with the ability to prioritize tasks, manage multiple responsibilities, meet deadlines, and adapt to change.
Ability to identify unit needs, propose solutions, and resolve issues promptly and accurately.
Proficiency in English and Spanish, both oral and written.
Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Physical ability to retrieve documents from high shelves in a vault facility and transport files as needed.

Values

1. Passion for People

3. Succeed Together

2. Own Every Moment

4. Build the Future

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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