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Assistant Branch Manager

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Date: Aug 17, 2019

Location: Tortola, VG


A leading financial institution setting the pace through its commitment to corporate values and a superior client satisfaction, seeks a qualified candidate to join its POPULAR team of successful professionals in Puerto Rico for the following position:

General Description

Assists Branch Manager on the day-to-day administrative, operations and sales functions on a retail branch.

Essential Duties and Responsibilities

Promote sales and operations units integration.  Assure strategies implementation and Bank Consultant productivity to achieve branch sales.  Monthly review of sales, service and productivity levels reports to monitor results, analyze trends, deviations from goals established and provide appropriate coaching if necessary.  Review daily commercial overdraft. Assure adherence to customer service standards for groups under supervision.  Assure proper maintenance of facilities and equipment and refer any problem or request to the corresponding unit.  Monitor reports to detect high risk accounts and irregularities.  Collaborate with inside auditors on compliance auditing.  Assure completion of documents according to all banking regulations and Corporation policies.  Complete and discuss the Bank Consultant Dashboard with the employee.  Oversee controllable expense accounts.  May intervene on complex customers’ banking problems, when necessary. 


Supervisory Responsibilities:

Directly supervises at least 2 full time employees.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Coach and develop employees.  Foster a spirit of teamwork allows for disagreement over ideas as well as diversity.

Minimum Education

Associate Degree in Accounting or Finance


At least two years of related experience.

Certifications / Licenses

No certifications or license needed.


Accountability (L)

Analytical Discipline (L)

Building Effective Teams (L)

Change Agent (L)

Customer Centric (L)

Developing People (L)

Strategic Thinking (L)

Character (L)

Additional Information

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

Popular an Equal Employment Opportunity Employer

Job Segment: Branch Manager, Manager, Management

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